Expert - Operation Risk

Within RISQ department in SG GSC Central Functions, ORM/Oversight Analyst be in charge of the animation and coordination of the piloting of the processes in the team, an extended team of the Global RISQ Operational Risk Management function. ORM/Oversight Analyst as such:
Therefore, ORM/Oversight Analyst:
- Spreads the culture and best practices of operational risks/permanent control within the department.
- Contributes to the preparation and and/or leading the animation of key governance meeting such as the RISQ/RMA ICCC (Internal Control Coordination Committee), Operational Risk Committees (ORCs) , L1 Committees (ORCs) & Risk review meeting
- Animated the governance with the various actors of operational risks (RISQ/OPE, RISQ/CAO, COO of RMA's departments (Paris and Regions), LC2 controllers, managers, MARK ORM or GBSU's Operational Security Managers ...), and entities of the group (on Market risks Permanent Supervision).

Various activities in ORM/Oversight Analyst's perimeter encompass:

- Level 1 permanent control
o Ensure the blueprint updates and process monitoring, Level 1 controls (L1C) implementation
o Frame the various actions to upgrade the set of L1C control plan
o Produce the Permanent Supervision synthesis and daily follow-up on permanent supervision, action plans, chasing...

o Ensure new tool MyControl is transitioned and implemented without any misses or impact.

- Operational risks:

o Ensure the periodic production of permanent control /operational risks monitoring: losses and incidents, business continuity, IS security, KRI for Risk Committee (CORISQ), etc...
o Losses and incidents (significant incidents with or without financial impacts) analyses and monitoring
o Local administration of operational risk tools (e.g. GPS, Kart, Myincidents...) for RISQ
o Keep Serval cartography up to date (anti-fraud controls)
o Supervise the updating of business continuity plans and related activities (BIA validation, Critical staff review , Paris VPN access , Site down testing, Annual resiliency test and Surprise test etc.)
o Ensure the centralized monitoring of the stock of recommendations assigned to RISQ by the internal audit bodies (IGAD/AUD, IGAD/INS, but also level 2 control: RISQ/MRM, CTL functions from CPLE/DFIN/RISQ and external (ECB, FED, Auditors), ensuring that we respond diligently (delays and quality of responses); be able to give a transversal view to management and raise alerts
o Monitoring information security , Regulatory training and Block leave compliances.

- Oversight
Supervising the quality of monitoring of the OS portfolio, in liaison with the OS Correspondents:

o Contract commitments are respected, KPIs are defined, provided, challenged in operational risks, ...

o Supervising the OS contracts exhaustiveness and validity, in liaison with the OS Correspondents

o Gathering OS contracts (Service Level Agreement, WAG, Master Service Agreement, Client Service Agreement, CSLA...)

o Coordinating the post go-live stabilization missions, with the OS managers

o Supervise the updating of business continuity plans and related activities (BIA validation, Critical staff review , Paris VPN access , Site down testing, Annual resiliency test and Surprise test etc.)

o Ensuring that BIAs are consistent with department strategy and inter regions Gathering materials on BIAs and tests

o Providing a global vision of risk areas, following potential action plans.

o Ensuring that crisis team are synchronized inter regions, in liaison with the ORM of the regions

Responsibilities:

Contribute to the preparation and animation of Oversight framework and oversight committee

Governance with global teams and various actors of OVS namely Business managers, OS correspondents, Business Continuity managers, operational risk teams (2nd line of Operational Risks / Audit or regulatory bodies, Level 2 controllers, Operational Security/Risks Managers), COO of regional departments and other entities of the group

Ensuring the animation and completeness of global process cartography and its updating including cartography of contracts and services for global regions and entities,

Develop global dashboard and tools for oversight monitoring; Oversight dashboard will include various components as part of Outsourced service monitoring including that of business continuity and BIAs, operational risk areas, KRIs, KPIs, incidents, audit and regulatory missions and recommendations, risk areas on HR, etc.

Continuous monitoring and reporting of regional performance to present a real time view of outsourced service performance and key areas of concern to the global management

Back-up within the whole operational risk team on local perimeter and global reporting's.

- Projects related to permanent control or operational risks transformation or continuous improvement of ORP teams processes (automation, procedures)

Aligned with RISQ global managerial culture, a specific focus is given to:
- anticipating change,
- protecting the Group and implementing its strategy,
- Team Building and spirit
- being open minded and supporting innovation.

In that context, following behaviors are expected from the ORM/Oversight Analyst;
Anticipating change.
Builds and shares a common prospective vision for his/her department and ensures regular and simple communication of the roadmap and results to all staff to engage them and preserve employability, as well as synthetic measurement. Create internal standard operating procedure and work with stakeholder to implement any change in the policies and procedure from internal policy makers

Protecting the Group, deploy its strategy.
Protects the company deploys the risk culture in his/her department through policies, communication and training, measures understanding and brings corrective actions to secure full adhesion.. Abides by the rules and the framework and guarantees implementation of operational compliance.

Team Building and spirit.
Establishes a culture of responsibility, trust and exemplarity and abides by them in one's daily demeanor: support other team member in overall development in context of domain and interpersonal skill. Lead from front and guide team member to achieve organizational objectives & goals

Open mind and innovation
Fosters open-mindedness and innovation stimulates open debate, supports new ideas, cascades the Manco's priorities re. ESG, Diversity & Inclusion, Data Maturity & IS, Culture & Conduct and communicates on a selection of related actions fitted to the entity's identity and emergencies.

Profile Required

Desired experience

- Minimum 5 years of experience within the Group

- Ideally 7-10 years of professional experience

- 1 experience in contact with market risk , credit & counterparty risk

- Ideally, you went through a control function (such as "audit" or "risk").

- Ideally, experience in project coordination/management, process mapping

Skills desired

1-Behavioural skills:

- Adaptability/Agility: demonstrate flexibility, responsiveness and flexibility in reasoning and in the face of changing and/or unforeseen situations or demands

- Risk sense / Quality Orientation / Critical Mind: identifying and alerting to potential risks related to its activity and their impacts

- Customer orientation (internal and/or external) / Ability to deliver: persevere over time despite difficulties, not just results

- Cooperation and team spirit: sharing information, ideas, best practices and know-how within and outside its scope of responsibility.

2-Technical skills:

- Knowledge of operational risk methodology

- Knowledge of financial instruments

- Knowledge of key concepts of market risk , credit and counterparty risk

- Knowledge of operational risk-affiliated tools

- Knowledge on computer skills (Excel VBA) or restitution tools