Senior Quality Manager
Senior Quality Manager - Asia (Delhi/Gurugram)
Location: Delhi
Travel: Regular travel across Asia (China, Japan, Philippines) and occasional travel to the U.S.
About the Role
We are seeking an experienced Senior Quality Manager - Asia to join our global operations team. In this role, you will serve as the company's on-site quality leader across our Asian supply base, ensuring suppliers meet BusPatrol's standards for quality, compliance, and reliability.
This position requires a senior professional who is highly independent, detail-oriented, and committed to integrity. The Senior Quality Manager will play a critical role in bridging engineering, manufacturing, and corporate leadership - ensuring that new products launch successfully and that ongoing supplier quality is consistently maintained.
Supplier Quality Oversight
Lead supplier quality management across India and Asia, ensuring compliance with BusPatrol policies, customer requirements, and international standards.
Audit suppliers and manufacturing processes to verify compliance and maintain readiness.
Provide clear, actionable reporting on supplier performance, risks, and continuous improvement initiatives.
Maintain independence and objectivity in all supplier relationships.
Work closely with BusPatrol's engineering group.
New Product Introduction (NPI)
Act as the primary quality liaison between BusPatrol Engineering and overseas manufacturing partners during NPI.
Oversee execution of EVT/DVT builds, EOL (End of Line), FAT (Factory Acceptance Testing), MES (Manufacturing Execution Systems) and manufacturing line readiness.
Provide a quality and manufacturability perspective on test plans, certifications, and process requirements.
Audit and validate supplier readiness to ensure quality and reliability before production ramp.
Support documentation requirements (PPAP, ECR/ECN, etc.) in collaboration with the HQ Document Control team.
Supplier Quality & Issue Resolution
Lead investigations into supplier and manufacturing quality issues, including endemic failures and systemic component issues.
Drive root cause analysis and 8D reporting, ensuring corrective and preventive actions are implemented in line with BusPatrol policies and contractual agreements.
Collaborate with internal teams - including Engineering and Field Installation & Service Operations - to capture field data and address quality concerns.
Act as the company's liaison for direct supplier interaction during escalations and supplier interventions.
What We're Looking For
10-15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains.
Strong working knowledge of ISO/TS standards, PPAP, APQP, and related quality frameworks.
Demonstrated experience supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables.
Hands-on experience leading root cause analysis, corrective actions, and 8D closure with suppliers.
Familiarity with PLM workflows and working alongside document control teams.
Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly to global stakeholders.
Proven track record of integrity, independence, and reliability in supplier management.
Comfortable with extensive international travel (Asia + U.S.). Must have vaild passport with no restriction of entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc.
Based in Delhi.
Familiarity with GD&T, and ability to interpret drawings and schematics.
Why Join Us
Global Exposure: Collaborate with suppliers and leadership teams across Asia, the U.S., and beyond.
Career Growth: Clear path to expanded regional and global quality leadership opportunities.
High Impact: Drive supplier performance and product reliability at the ground level.
Ownership & Independence: Operate with autonomy while representing company interests at suppliers.
Values-Driven Culture: Integrity, objectivity, and accountability are at the heart of how we operate.
