Sr. FinOps Analyst - AR, Amazon Business

Global Accounts Receivable (GAR) is seeking a Cash Application Analyst to manage payment posting from lockbox, ACH, and wire transfers to customer accounts. This role encompasses cash application, payment reconciliation, cash adjustment communication, and reduction of unapplied cash receipts on aged accounts receivable. The position requires investigation of missing, unidentified, and rejected funds while collaborating cross-functionally to ensure timely and accurate payment application. The successful candidate will analyze reports, reconcile large data volumes, and communicate findings to management.

Key job responsibilities
Demonstrate comprehensive understanding of Accounts Receivable processes
Post daily receipts (wires/ACH/checks) and credit/debit memos promptly to maintain accurate accounts receivable balances
Engage with customers, collections teams, and business partners to obtain remittance details
Research and resolve misapplied and unidentified cash receipts in ERP systems
Identify and manually tag customer remittance discrepancies and short payments
Execute tasks assigned by Team Leader, including testing and process improvement initiatives
Drive continuous improvement by identifying opportunities to streamline accounts receivable processes
Maintain, prepare, and distribute daily and monthly reports to Supervisor and stakeholders
Achieve monthly productivity and accuracy targets
Identify and reconcile payment variances, post short/over payments, deductions, and partial payments with appropriate transaction coding
Utilize shared mailboxes and customer web portals to identify, retrieve, and organize remittance details.
Drive/change customer behavior over call/email to obtain accurate payment remittance on time.