Associate - IT Portfolio Management
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
We are looking for a customer-focused and detail-oriented Software Asset Management (SAM) Specialist to join our team. The ideal candidate will have strong licensing and subscription management knowledge, experience working with enterprise tools, and the ability to engage effectively with stakeholders across operational and senior management levels.
This role will focus on software procurement, subscription management, rightsizing opportunities, deployment governance, and optimization of software assets to ensure cost efficiency and compliance across the organization.
Key Responsibilities
- Software & Subscription Management
- Manage software and subscription requests from internal stakeholders.
- Ensure renewals are completed prior to expiry and aligned with business requirements.
- Validate licensing needs, support levels, and commercial implications before procurement.
- Monitor software usage and recommend optimization opportunities.
- Software Procurement & Optimization
- Analyze demand volumes and identify re-harvesting opportunities.
- Recommend the best-fit products and licensing models based on actual usage.
- Optimize software footprint by removing unused or underutilized deployments.
- Ensure procurement decisions align with business needs and Total Cost of Ownership (TCO).
- Deployment & Compliance
- Provide deployment recommendations and prerequisites for implementation.
- Define deployment standards and ensure deployments are completed as recommended.
- Maintain software compliance and governance best practices.
- Stakeholder Management
- Collaborate effectively with cross-functional teams and internal stakeholders.
- Present recommendations and licensing insights to both operational teams and senior management.
- Deliver a high level of customer service and support throughout the software lifecycle
What we need to see from you
- Strong knowledge of Software Asset Management (SAM) and software licensing.
- Customer-facing experience is mandatory.
- Experience with: ServiceNow Request Management Tool, SAM tools,Active Directory, SCCM,Virtualized environments
- Strong stakeholder management and communication skills.
- Good understanding of software deployment and subscription lifecycle management.
- Ability to work independently with minimal supervision
Why Join Us?
- Opportunity to work in a dynamic and collaborative environment.
- Exposure to enterprise-scale software asset and subscription management.
- Career growth opportunities within a global technology-driven organization.
Job Function
Software & Cloud
Accommodations
- Strong knowledge of Software Asset Management (SAM) and software licensing.
- Customer-facing experience is mandatory.
- Experience with: ServiceNow Request Management Tool, SAM tools,Active Directory, SCCM,Virtualized environments
- Strong stakeholder management and communication skills.
- Good understanding of software deployment and subscription lifecycle management.
- Ability to work independently with minimal supervision
Why Join Us?
- Opportunity to work in a dynamic and collaborative environment.
- Exposure to enterprise-scale software asset and subscription management.
- Career growth opportunities within a global technology-driven organization.
