IT Desktop support engineer - Pharma

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Locations: Panoli | Dewas | Dadra | Sikkim | Ahmednagar

Experience: 15 Years

Immediate Joiners Preferred

We are seeking a Desktop Support Engineer with pharma industry experience to manage IT support in a compliance-driven environment. The candidate should have strong technical skills along with knowledge of pharma regulations.

Administration of manufacturing equipment & computerized systems

User management: ID creation, modification & deactivation

Manage data backup, restoration & archival processes

Periodic review & verification of system access and privileges

Prepare and maintain active user list for manufacturing systems

Perform preventive maintenance (PM) of systems & equipment

Ensure periodic time synchronization of systems

Basic troubleshooting of computer systems & equipment

Ensure compliance with pharma guidelines (GMP, cGMP, ALCOA+, Data Integrity)

Handle QMS activities: Change Control, CAPA, Deviation & Incident management

Support computerized system validation activities

Work with manufacturing systems like HMI, PLC, SCADA & IPC

User Management

Desktop Support & End-User Handling

Pharma Compliance (GMP, GAMP, ALCOA)

Backup & Restore knowledge

Good communication & problem-solving skills