4802089-Executives

Job Description - AssociatePosition Title, Responsibility LevelLevel 2FunctionAssociateReports toAssistant ManagerPermanent/ TemporaryPermanentSpan of ControlNilLocationNoida ;Basic FunctionSupplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding or auditing work depending on the assignment. ; ;Essential FunctionsResponsible for the review, evaluation, and input of pharmacy benefits. ;Reviews documentation and interprets data obtained from the client benefit database.Coordinates with team POC / Supervisors whenever a benefit needs clarification. ; ;Primary Internal InteractionsProcesses transactions as per guidelines providedAttend team meetings to be aware of workflow updates.Participates in the client mandated trainings to maintain knowledge and performance.Coaching and team meetings with supervisors and managers. ; ;Primary External InteractionsCoordinates with the appropriate onshore department regarding access or issues to the proprietary software.Summarization of ;complex information into a clear and precise clinical picture while working independentlyCorrects and reports cases with errors and/or defects.Sends the cases stateside via an automated process.Review incorrect benefit coding instructions and report any that is out of date. ; ;Skills ;Technical SkillsPosition requires proficiency with computer skills ;Navigating multiple systems and keyboardingBasic Excel ; ;Process Specific SkillsSedentary work involving periods of sitting, talking, listening. Work requires sitting for extended hours, and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentTypical office working environment with productivity and quality expectations ;Soft skills (Desired)Effective communication skills, both verbal and written. ; ; ;Education Requirements: Graduate of any stream(BA, B.COM). ; ; ;Work Experience Requirements0-1 year minimum BPO experiencePreferably, with back office experienceResource needs be English medium educated (schooling) ; ; ;Annexure: ; ; ; ;Acknowledgement ;(acknowledge that the information contained in this document is factual and complete) ;___________________________________ ; ; ; ; ; ___________________________________________ ; ; ; ; ; ____________________________ ;Candidate ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Supervisor/Manager ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Date ;EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.