3855834-Manager

EXPERIENCE : 5+ years of professional experience in data analysis, statistical modeling, or relevant consulting for an enterprise-scale company with 2+ years of client management experience Role Summary This is a client-facing role intended to bring strategic thought-leadership and analytical rigor to our Analytics practice, as well as to provide onshore presence and guidance to our offshore delivery model. Key Responsibilities In this position, you will: Partner with our F1000 clients and their senior management teams to understand business objectives, frame key business questions and translate them into analytics solutions Work with business and technology partners in cross-functional teams to understand the client's data ecosystem and data availability Lead solution design for performance dashboards, predictive and prescriptive analytics models to solve specific problems in the domain of marketing, eCommerce, customer or operations analytics Apply your experience and expertise in data science methods, problem-solving, storytelling to capture meaningful insights and recommendations from data and work with the client partners to action those recommendations within the organization Define analytics project roadmaps for clients aligned to their specific business objectives Facilitate, track, coordinate and communicate reactive and proactive support status and enhancement requests, between the client stakeholders and eClerx delivery teams via written documents and presentations; communication will range from high level to detailed level depending on need and will take the form of specifications, diagrams, and data/process models Have the ability to perform tasks independently, lead analytics delivery teams, and direct the efforts of junior analytics consultants Own end-to-end management of analytical modeling projects; ensure quality, accuracy, relevance, and consumption of analytical results and recommendations Most importantly, the successful candidate will be a team player and collaborator within the eClerx ecosystem across multiple geographies (delivery teams are based in the US, Canada, EU, and APAC) Eligibility Requirements Understanding of how analytics is used in decision making in one or more industries (e-Commerce, Retail, Software, Tech, COG, etc.) and functional areas (marketing, customer analytics and insights, product, operations, etc.) Strong understanding and ability to interpret analytics solutions/models. Prescribe suitable solutions with an understanding in limitations of toolsets and available data Experience in managing procurement of data from various sources and perform data audits Experience in using BI/Visualization tools (Tableau, PowerBI etc.) Excellent communication skills (both written and verbal) as well as ability to present complex technical concepts to a non-technical audience Strong project management and organizational skills Strong problem-solving and troubleshooting skills. Proven experience in prioritizing and delegating work to meet deadlines, objectives, and quality metricsEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.