Posted 17 May, 2026
Assurance Resource Management Specialist
Veracity
Mumbai,Maharashtra,India
Full Time
Reference: 365_621153_25-02859
- Day-to-day management of the Mumbai Resource Management team
- Critical contributor to success of scheduling function
- Daily use of Pro Staff to enter and update schedules, monitor and resolve conflict
- Ability to foster relationships at all levels to become an influencer and partner
- Champion the charge for the continuation of global scheduling
- Understand audit tasks, associated deadlines, and skills necessary to make sound staffing decisions
- Ability to recommend use of automation where applicable and identify areas for efficiencies and improvement
- Create and implement standardized process for staffing updates within niche groups and ensure its implementation
- Work with management team on high level conflicts
- Proactively on-board new hires - build out standard practice; document, implement and ensure consistency
- Proactively build out schedules for new hires
- Proactively manage off-boarding and backfill of work and notification process to appropriate client partners
- Daily monitoring of time entry and billable hours reports along with follow up to niche leaders
- Prepare various reports and presentations for Senior Leadership
- Work closely with RM to identify and resolve employee issues
- Become familiar with all firm policies to advise and execute Alternative Work Arrangements, Personal Leave of Absence, etc.
Basic Qualifications:
- 5+ years of progressive Resource Management experience
- Master's degree
- Must be able to deal with competing priorities
- Proven track record of strong people management skills to collaborate, advise, recommend and provide counsel, direction and developmental feedback to RM team
- Must possess exemplary customer service focus
- Must possess strong analytical, organization and relationship building skills
- Excellent written and verbal communication skills
- Ability to work with varied personalities
- Ability to be a strong team player and take on less than desirable tasks when necessary
- Enjoy working in fast paced environment
- Ability to juggle competing priorities and demonstrate a strong sense of urgency
- Understand the need for flexibility as dictated by our industry
- Experience with Prostaff or other scheduling software; experience with Workday a plus
