Technical Training Content Development Manager

Role

We are looking for a Manager, Technical Courseware Development to join our Product Management team in a hybrid capacity based in Bangalore, reporting to the Director, Technical Training Development.

We're hiring a player-coach to lead in a fast-paced environment at the intersection of cybersecurity and AI. You'll be a hands-on Manager who drives end-to-end training strategy and execution-translating new products, features, and real-world use cases into high-impact learning experiences across eLearning, ILT, video, and hands-on labs. You'll mentor and elevate a team while partnering closely with PMs, instructors, and stakeholders to deliver technically accurate, engaging, and continuously improving training.

What you'll do (Role Expectations)

• Manage, mentor, and upskill Content Developers and Instructional Designers in technical writing, cybersecurity concepts, and instructional design to enable high-quality outcomes
• Maintain a deep understanding of new products and features to guide course strategy and translate real-world use cases into effective content decisions
• Analyze training requirements and learner needs to identify gaps and refine existing content for improved effectiveness and adoption
• Actively create, edit, and troubleshoot learning assets, including hands-on labs and scenarios, to provide practical technical solutions for the team
• Define quality standards for accuracy and consistency while partnering with stakeholders to prioritize projects and ensure on-time delivery

Who You Are (Success Profile)

• You act like an owner, fueling your bias for action with a passion for the mission and navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator who embraces a challenge culture by giving and receiving candid feedback to drive teamwork and earn trust.
• You are driven by innovation and a deep curiosity for how things work, energized by solving complex technical challenges to find scalable solutions.
• You are a pragmatic builder obsessed with creating and shipping, willing to roll up your sleeves to build the first version yourself to deliver value quickly.
• You champion simplicity by distilling complex technical concepts into clear, actionable plans and bringing precise focus to every interaction.

What We're Looking for (Minimum Qualifications)

• 10+ years of experience building technical learning content, such as technical writing or instructional design, with a proven track record of shipping high-quality deliverables
• Proven leadership experience building and scaling high-performing content teams, managing roadmaps, and driving change in a high-feedback environment
• Strong cybersecurity foundation with the ability to translate complex technical concepts into clear, learner-ready narratives and hands-on experiences
• Experience operationalizing AI in content workflows to improve quality and throughput while maintaining strong human review for technical accuracy
• A "builder" mindset with the ability to move between strategy and hands-on execution to deliver impactful business outcomes

What Will Make You Stand Out (Preferred Qualifications)

• Experience building and troubleshooting hands-on lab environments and designing scenario-based learning tied to real-world use cases
• A background in partnering closely with Product Management and SMEs to translate product roadmaps into training plans with speed and quality
• Relevant certifications in cybersecurity or instructional design, such as Security+ or CISSP, and familiarity with using learning analytics for continuous improvement

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