Audit Analyst

Job Summary

TEOCO's Kolkata Audit Team is looking for a smart, self-motivated, and collaborative Audit Analyst. This role is an excellent opportunity to begin a career in consulting, build strong telecom domain knowledge, and develop advanced analytical and software skills.

The Audit Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, and support the claims and reconciliation process. The role involves data mining, contract and tariff analysis, and cross-referencing multiple data sources using a range of analytical tools.

Key Responsibilities

• Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings.

• Apply audit principles such as:

  • Pattern recognition

  • Data filtering

  • Cross-referencing multiple data sources

• Review and analyze telecom contracts, applicable tariffs, and Interconnection Agreements.

• Research and validate findings using additional industry and internal sources, including:

  • LERG (Local Exchange Routing Guide)

  • Client provisioning systems

  • TEOCO tools such as Bill Trak and Claim Center

  • External tools such as C.O. Finder

• Use analytical and reporting tools in daily activities, including:

  • MS Excel

  • MS Access

  • KNIME

  • Business Objects

• Document potential overbillings in spreadsheet format and upload them into TEOCO's Claim Center application with clear written explanations and supporting evidence.

• Review vendor responses and provide ongoing support to the reconciliation team for claim resolution.

• Participate in client calls as required to explain audit issues and demonstrate how findings were identified.

• Assist in training clients on audit methodologies and reporting when needed.

Required Skills & Competencies

• Strong analytical and problem-solving skills

• Excellent attention to detail and ability to work with large datasets

• Good communication skills (written and verbal)

• Ability to work independently and collaboratively in a team environment

• Comfortable working in a process-driven and client-focused environment

Preferred Skills / Tools Knowledge

• Advanced MS Excel skills (Pivot tables, VLOOKUP/XLOOKUP, data cleaning, formulas)

• Basic to moderate SQL knowledge

• Experience or exposure to MS Access, KNIME, and Business Objects is a plus

• Familiarity with telecom concepts and invoice auditing is an advantage (not mandatory)