Talent Partner - Global Operations

About the Role

• We are looking to hire a Talent Partner - Global Operations, a highly driven and people-centric professional who will support and scale global HR operations across the employee lifecycle.
• This role will begin with a strong process focus on global onboarding and background verification, ensuring stability, consistency, and operational excellence at the entry point of the employee journey.
• Over time, as processes mature and scale, the role will progressively expand to take on broader ownership across Talent Operations, including employee exits, changes, and other lifecycle events.
• The role sits at the intersection of operations, employee experience, compliance, systems, and stakeholder management. While onboarding is a foundational pillar, the scope is intentionally broader, enabling growth into end-to-end Talent Ops ownership as the organization evolves.
• You will act as a front-facing HR operations partner, ensuring a high-quality, compliant, and consistent experience for employees across regions.
• This role also requires a systems- and AI-driven mindset, with strong comfort leveraging HR technology (HiBob), automation, and data insights to scale operations effectively.

Key Responsibilities

Global Talent Operations Ownership

• Support HR operations across multiple geographies (India, US, UK, Costa Rica, Canada, Dubai, France, etc.)
• Begin with primary ownership of global onboarding operations and gradually expand into additional Talent Ops areas such as exits, employee changes, and lifecycle governance
• Act as a trusted operations partner to HR, Talent Acquisition, Payroll, IT, Finance, and Compliance teams

Global Onboarding & Workforce Transitions

• Own and execute end-to-end global onboarding operations, ensuring consistency and regional compliance
• Lead pre-onboarding communication, documentation tracking, and system readiness
• Serve as the single point of coordination for onboarding-related activities
• Front-end in-person Day 1 onboarding sessions, setting expectations and reinforcing culture
• Support onboarding across employee types (FTEs, contractors, non-employees, global workforce)

Background Verification (BGV) & Risk-Aware Adjudication

• Manage the end-to-end Background Verification process
• Review and adjudicate BGV discrepancies with sound judgment and compliance awareness
• Maintain audit-ready documentation and governance
• Use BGV insights to inform broader hiring and onboarding improvements

Employee Experience & Feedback Analytics

• Design, execute, and analyze employee experience surveys at:
  • Day 1
  • 30 / 60 / 90 days
• Translate insights into actionable improvements across onboarding and adjacent Talent Ops processes
• Partner with HR leadership to strengthen early lifecycle employee experience

Process Excellence, Systems & Automation

• Identify gaps, inefficiencies, and risks across Talent Operations processes
• Contribute to process standardization, SOPs, checklists, and global playbooks
• Leverage HRIS (HiBob) to:
• Drive workflow automation
• Track compliance and acknowledgements
• Improve data accuracy and reporting
• Support a systems- and AI-enabled Talent Ops model, using dashboards, insights, and automation to scale globally

Talent Ops Expansion & Cross-Functional Exposure

• As onboarding operations stabilize, take increased ownership across broader HR Operations areas, including:
• Employee lifecycle operations (hire-to-exit)
• Employee exits and changes
• HR systems and reporting
• Payroll and benefits coordination
• Policy governance and audits
• Global compliance operations
• Build strong cross-functional partnerships to support role evolution and leadership readiness

What We're Looking For

Experience & Expertise

• 3 to 4 years of experience in HR Operations, Global Operations, or Talent Operations
• Strong hands-on exposure to onboarding and employee lifecycle processes
• Experience managing BGV processes and operational coordination
• Exposure to multi-region or global HR operations is a strong plus
• Hands-on experience with HRIS platforms (HiBob preferred), including workflows and reporting

Skills & Attributes

• Excellent written and verbal communication skills
• Strong working knowledge of MS Office (especially Excel)
• High ownership mindset with strong attention to detail
• Sound judgment in sensitive or compliance-driven scenarios
• Comfortable with in-person interactions, facilitation, and stakeholder engagement
• Analytical, systems-oriented thinker with an interest in automation and AI
• Willingness and capability to grow into broader Talent Ops responsibilities over time

Work Model

• On-site role, requiring strong in-person collaboration and engagement

Why This Role Matters

This role plays a critical part in building scalable global HR operations, shaping employee experience, and strengthening operational governance. It is intentionally structured to start deep and scale wide-building mastery in onboarding first, and progressively expanding into broader Talent Operations ownership-making it ideal for someone seeking both immediate impact and long-term growth.