Posted 18 May, 2026
India - Program Manager IV
VARITE INDIA PRIVATE LIMITED
India - Bangalore - Remote, Karnataka, IN
Full Time
Reference: 26-24805-2522-2
Company Name: VARITE India Private Limited
About The Client:
An American cloud-based software company headquartered in San Francisco, California. Notable provider of cloud-based customer relationship management (CRM) solutions. The company has gained prominence in the CRM space, specializing in empowering businesses with tools for sales, customer service, marketing, and other operational aspects. Renowned for innovation and a commitment to customer success, it facilitates flexible and collaborative working environments through its cloud-based approach.
About The Job:
You are Driven to Deliver!
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
About The Client:
An American cloud-based software company headquartered in San Francisco, California. Notable provider of cloud-based customer relationship management (CRM) solutions. The company has gained prominence in the CRM space, specializing in empowering businesses with tools for sales, customer service, marketing, and other operational aspects. Renowned for innovation and a commitment to customer success, it facilitates flexible and collaborative working environments through its cloud-based approach.
About The Job:
You are Driven to Deliver!
- This role involves taking initiative and proactively solving problems. You have strong communication skills - the ability to communicate clearly and concisely, both orally and in writing.
- You are an active listener with excellent interpersonal skills.
- A team player that builds authentic, collaborative relationships with individuals, project team members, and stakeholders through consistent and honest interaction.
- You are detail-oriented, with excellent documentation and organizational skills.
- You bring curiosity and excitement when learning new things and developing new skills.
- You are proficient in project management software and Google suite.
- You play well with others.
- You thrive in a fast-paced, collaborative environment.
- You bring a unique point of view to the table and bring out the best in your team.
- You solicit feedback on your own work and add value to others' work.
- Sound like you?
- Then you're someone we want to work with! Join our amazing team and you'll get to work with some of the best and brightest.
- You'll find startup-like scrum teams, opportunities to collaborate across different teams, consumer-style innovation, and the opportunity to be an integral part of delivering great experiences to millions of end-users.
- Your problem-solving skills matter - at scale. And, by the way, you'll work for a company that has been named - 10 years running - in Fortune 100 Top Places to work.
- The Salesforce Research & Insights Operations & Program Management team is currently seeking a Senior Program Manager to join our fast-growing team. As a Senior Program Manager, Research Operations you'll partner with researchers across multiple product areas and geographically distributed across time zones to strategize and execute recruiting for research projects.
- You'll be an integral part of the research process, driving recruiting strategy and ensuring quality participants are found.
- You'll foster relationships with our customers and empower them to participate in the research program to impact future generations of Salesforce products and customer experience.
- you will need to adapt easily to changes in requirements and are able to switch directions quickly. You are self-driven and can prioritize when faced with multiple projects, but know when to ask for help.
- You provide proactive, thorough communication, both written and verbal.
- Ultimately, you are a professional team player with a positive attitude and approachable even when you are managing several projects.
- The ideal candidate will be flexible, detail-oriented, and have excellent interpersonal skills.
- Build partnerships with cross-functional teams (Legal, Privacy and Security, Procurement, Finance, IT, etc.) to help scale the operations of the Research & Insights organization
- Learn a variety of product spaces and research operations best practices to help scale the business
- Build and manage multiple participant panels at a time, ideally in B2B spaces
- Develop recruiting strategies for multiple research activities at a time and execute against them
- Identify and source participants who are a fit for research activities
- Provide participant scheduling and coordination support for researchers
- Act as a trusted advisor and provide solutions, in partnership with your peers & manager, to support research efforts
- Manage vendors to purchase products and services for end-to-end research, participant sourcing, research tools/software, incentives, and more
- Lead the planning, execution, and delivery of multiple programs, ensuring alignment with business objectives
- Develop and leverage repeatable tools, templates, process documentation, and communication plans for various programs and efforts
- Contribute to developing and upholding research safety and data management protocols in partnership with Legal, Privacy, and Security
- Comfortable working in the face of ambiguity, and able to solve immediate needs in balance with competing priorities
- Bachelor’s Degree or equivalent experience of at least 7 years in a customer-facing role, or in research/UX operations capacity
- Experience recruiting and managing multiple recruitment panels at a time
- Experience concurrently coordinating multiple fast-moving projects of varying levels of complexity and follow-through
- Experience working within UserTesting, Qualtrics and other research platforms
- Excellent communication skills—you can quickly establish an easy rapport with a wide variety of people through both speaking and writing
- Relationship-building skills that can promote collaboration with other teams from Legal, Privacy & Security, Procurement, Marketing, Community Operations, etc.
- Creative, analytical, and methodical in approach to problem-solving - in partnership with peers & manager, able to identify problems and make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying and recommending the best path forward
- Bonus experience: working with research, analytics, or technical environments and geographically distributed teams
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
