| Mandatory skills |
Primary Skill :- Collab (SPO, Exchange, etc.), Azure, Power Shell
Secondary Skill :- Snow / Now Assist for Automation and integration
ServiceNow Professional JD
- Hands on expertise with Service Now administration
- Expertise working with Now Assist for SNOW -VA
- Experience in configuring NLU/LLM topics and flow designer in ServiceNow VA including custom LLM like OpenAI, Azure integration with Now Assist
- Skilled in implementing custom solutions using Now Assist/VA. For example, running remote job for Outlook restart, SharePoint site collection creation automation using PowerShell in Azure which are triggered from VA by chat
- Experience in configuring Now Assist plugins for further VA enhancements
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