Salesforce Einstein Analytics- Pune

Job Summary:

We are seeking a skilled and motivated Salesforce Einstein Specialist to join our team. You will be responsible for implementing AI-driven features and insights within our Salesforce environment using Einstein Analytics, Discovery, Prediction Builder, and Einstein Bots. The ideal candidate will have a strong foundation in Salesforce, data analytics, and a passion for AI and machine learning.

Key Responsibilities:

• Design, develop, and implement Salesforce Einstein features (Prediction Builder, Discovery, Einstein Analytics, Next Best Action).
• Customize and optimize Salesforce dashboards and reports using Einstein Analytics.
• Integrate Salesforce Einstein with external data sources as needed.
• Develop intelligent business solutions using AI and machine learning capabilities in Salesforce.
• Collaborate with business stakeholders to identify use cases for AI and data-driven decision-making.
• Build and train predictive models using Salesforce Einstein Prediction Builder.
• Maintain and improve Einstein Bots for customer service automation.
• Ensure data integrity, model accuracy, and ethical AI practices.
• Stay up to date with new features and best practices related to Salesforce AI technologies.

Required Qualifications:

• 4+ years of experience with Salesforce platform (Sales Cloud, Service Cloud).
• 2+ years hands-on experience with Salesforce Einstein Analytics or Tableau CRM.
• Knowledge of Salesforce Einstein Discovery, Prediction Builder, and Einstein Bots.
• Proficiency in Salesforce Apex, SOQL, Lightning Components, and Flows.
• Experience with data modeling, dashboard creation, and ETL tools.
• Strong understanding of machine learning fundamentals and AI ethics.
• Salesforce certifications preferred (Einstein Analytics and Discovery Consultant, Salesforce Administrator, Platform Developer).