Citrix Admin

Key Responsibilities:

• Administer and support Citrix Virtual Apps and Desktops, Citrix Client (NetScaler), Citrix StoreFront, Director, and Profile Management.

• Maintain and optimize Citrix infrastructure performance, scalability, and availability.

• Perform regular patching, upgrades, and health checks on Citrix components.

• Provision and manage virtual machines for Citrix delivery using VMware, Hyper-V, or cloud platforms (Azure/AWS).

• Implement and maintain policies related to user access, profiles, and resource allocation.

• Troubleshoot user access issues, profile problems, printing challenges, and session errors.

• Manage Citrix licensing, authentication, and integration with Active Directory and MFA solutions.

• Monitor system logs and alerts using Citrix Director, Splunk, or other monitoring tools.

• Work with application teams to publish and update apps in the Citrix environment.

• Develop and maintain documentation, SOPs, and runbooks.

• Support disaster recovery and business continuity planning/testing for Citrix.