Job Summary:
We are looking for a detail-oriented and proactive Merchant Onboarding Executive to join our team. The role involves managing the end-to-end onboarding process for new merchants, ensuring a smooth and efficient experience while maintaining high data accuracy and compliance.
Key Responsibilities:
- Handle merchant registration and onboarding process.
- Collect, verify, and upload necessary documentation.
- Coordinate with internal teams (Sales, Tech, Compliance) for smooth activation.
- Provide training/support to merchants on using the platform/tools.
- Maintain records and update onboarding status regularly.
- Resolve any onboarding-related queries or issues.
