Support the implementation, configuration, and ongoing administration of Veeva Vault applications (e.g., Vault QMS, RIM, Clinical, PromoMats, eTMF).
Collaborate with business users to gather requirements and translate them into functional specifications.
Configure document types, lifecycles, workflows, security settings, and metadata in Vault.
Develop custom reports, dashboards, validation scripts, and document workflows.
Manage user access controls, permission sets, and Vault security policies.
Work closely with QA and Compliance teams to ensure GxP validation, audit readiness, and documentation standards.
Perform regular system maintenance, upgrades, and testing.
Troubleshoot issues and provide ongoing user support and training.
Participate in data migration, system integrations, and UAT support.
Liaise with Veeva support and product teams for issue resolution and best practices.
