Posted 18 May, 2026
Service Now Developer
Diverse Lynx
Bangalore,560004
Full Time
Reference: 365_569689_25-03300
JD for Service Now Developer.
| Role Description: | Minimum Qualification:5+ years of ServiceNow product experience, particularly in modules IVR & Employee Document Management (at least one of them)Experience in implementing and supporting IVR & Employee Document Management modules (at least one of them)Understand how ServiceNow IVR & Employee Document Management product integrates with other Enterprise SolutionsExperience delivering global, enterprise solutions that can scaleExperience evaluating solution options and formulating business casesAbility to gain alignment between the technology and business strategy by proactive partnering with all levels.Ability to use data and analysis to drive decision-makingOutstanding communication and facilitation skillsDemonstrated ability to complete multiple tasks under pressureDrives change laterally across regions and organizations using influence skillsMaintains a positive attitude & thrives in ambiguous work environmentPreferred Qualification:Bachelors degree in Computer Science, Information Systems, Business Administration, or related field. Masters degree preferredAdvanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plusServiceNow Certifications are a plusExperience in ServiceNow HRSD product implementation is a plusFamiliarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics. |
|---|---|
| Competencies: | Digital : ServiceNow_IT Service Management |
| Experience (Years): | 6-8 |
| Essential Skills: | ServiceNow IVR & EDM Product Analyst |
