Bartender (Female)

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description
Ensure that the bar is set according to standards and procedures
Greet all guests warmly upon first contact
Take down food and beverage orders from guests and ensure that the orders are correct
Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests' table at the correct temperature
Try to remember individual guest's names and their preferences to extend a personalized service
Creation of new beverage/cocktails to suit guests' needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
Obtain guests' feedback during operations to ensure satisfaction
Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
Thank all patrons for patronizing the outlet upon their departure
Clear and tidy up bar counter after the departure of the patrons as quickly as possible
Report any complaints, incidents or other irregularities to management
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
Clean and maintain all operational equipment
Practice appropriate and effective measures to improve control of costs

Qualifications

• Secondary or high school education

• Additional certification(s) in bartending and flair bartending will be an advantage

• Minimum of one year of relevant experience in a similar role

• Good reading, writing, and verbal proficiency in English

• Ability to speak additional languages and a basic understanding of the local language(s) will be an added advantage