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Posted 18 May, 2026

IC050506 | IC | ServiceNow IRM Developer | INDIA

ClifyX
India Full Time
Reference: 365_594563_26-04292

Accounting (INR)
Rates Final (INR)
ST /Day Standard Rate
Pay Rate 0.00 - 0.00
Bill Rate 13,000.00 - 14,000.00
Billable Per Diem 0.00
Cost Allocation %
Recruitment (RECT) 100.000
Total 100.000

Posting Information

Job Posting Owner Ajaynahar Singh
Coordinator
Distributor
Creator Ajaynahar Singh
Create Date 13/05/2026
Submit Date 13/05/2026 07:18 PM
Maximum Submissions per Supplier 6
Auto Invoice Type None

Billing Information

Buyer Information
Bill To INFOSYS - MANUAL:

Plot No 44, Hosur Main Road
Bengaluru, Karnataka
IND
NA NA
Other

Job Position Details

Contingent Type Contingent Type_Phase1_Generic
Buyer Reference
Job Code
Legal Entity INFOSYS - MANUAL (INFOSYS)
Site Not Applicable (NA)
Location Not Applicable (NA)
Work Location:



IND
Business Unit ICCHINABEF (ICCHINABEF_PU)
Category
Labor Type Business Professional
Positions Requested 2
Respond by Date 31/08/2026
Travel Time 0.000 %
Time Sheet Type No time sheets
Hours per Day 9
Hours per Week 45
Total Hours 1,422.00
Flat Adjustments 0.00
Description:
Role Overview:
We are seeking a highly motivated ServiceNow IRM/GRC tech lead to lead the design, development, and implementation of Integrated Risk Management (IRM) solutions on the ServiceNow platform for a leading financial institution. This role involves delivering ServiceNow solutions in a client consulting environment, serving as a technical lead, and collaborating with cross-functional teams to deliver scalable, high-quality outcomes.

Key Responsibilities:
Client Engagement & Delivery Oversight
• Serve as the delivery lead for ServiceNow IRM programs.
• Lead project implementations and maintain thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complementary technologies.
• Collaborate with stakeholders across Risk, Compliance, Audit, and Security to gather requirements and design scalable IRM solutions.
• Manage client relationships, coordinate with delivery leads, and lead cadence meetings and status reporting.
Development & Technical Leadership
• Configure IRM modules including Policy & Compliance, Risk Management, Audit Management and Issue Management
• Map business processes to ServiceNow out-of-box capabilities and validate requirements.
• Customize form layouts, dashboards, reports, workflows, and notifications.
• Configure access controls using OOB roles and ensure alignment with compliance standards.
• Utilize ServiceNow Next UI design, including list/form/navigation updates, workflows, instance management, and table/field creation.
• Configure and customize IRM applications including risk, compliance, audit, and policy management.
• Deliver UI and workflow configurations, Performance Analytics, and portal experiences.
• Ensure code quality, testing, and adherence to best practices.
• Interface with ServiceNow product teams and contribute to internal technical standards and reusable assets.
• Assisting Engagement Lead in workshops to gather agile user stories/epics/features using ServiceNow Agile or client-preferred Agile software.
• Direct customers on best practices across ServiceNow products and platforms.
• Develop Offerings, Solutions, and Designs for product implementations.
Testing & Deployment
• Lead UAT planning, execution, and defect resolution.
• Finalize update sets and support production go-live with post-deployment hyper care.
Training & Transition
• Conduct "train-the-trainer” sessions for SMEs.
• Provide training materials and support transition to client support teams.
Project Management & Governance
• Support management of Statements of Work (SoWs), Change Orders, and milestone tracking.
• Lead workshops to define user stories, acceptance criteria, and technical design documentation.
________________________________________
Basic Qualifications:
• 5+ years of ServiceNow implementation experience, with at least 3 years focused on IRM/GRC modules.
• Proven experience leading technical delivery in client-facing consulting environments.
• Strong understanding of risk frameworks and compliance processes.
• Hands-on experience with ServiceNow scripting, configuration, and integration (SOAP, REST, XML).
• Demonstrated expertise in, Access Controls (ACLs), Business Rules, UI Policies, Glide Scripting, Jelly Scripts, JavaScript, Ajax Queries and Service Portal development (Widgets, Server/Client Scripting, HTML, CSS, SQL)
• Strong interest in cloud technologies (SaaS, PaaS, IaaS).
• Excellent communication and stakeholder management skills.


Preferred Certifications:
• Certified ServiceNow Administrator (CSA); Certified Implementation Specialist – Risk and Compliance (CIS-RC); Certified Application Developer (CAD)
ECMS REQ ID
IC050506
Project Location 1
Pan India
Project Location 2
(No Value)
Project Location 3
(No Value)
Project Location 4
(No Value)
Delivery SPOC
Pradipkumar Singh
Relevant Experience
3-10 yrs
Mandatory skills
Please go through the JD
Desired skills
Please go through the JD
Domain (Industry)
BFSI
BGC (Before onboarding / After onboarding)
PreOB
Total Experience (Ex. 5-7 Years)
3-10 Yrs
BGC Details
Standard Infosys Checklist
BGC Vendor
First Advantage
Mode of Interview
Face to Face
WFO / WFH / Hybrid
Hybrid
Please enter shift timings
9-6
Shift Timings
General

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