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Posted 19 May, 2026

240680-Senior Executive

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_EXL-SE-1337561

Data Analyst - (Band A 2) - Analytics academy Role Summary: We are seeking a data-driven professional to join our Capability Development team as a Data Analyst , focused on delivering actionable insights across learning programs, digital upskilling, and strategic partner certifications. As a Data Analyst, you will empower leadership with timely insights on talent readiness, help scale digital and analytics learning and accelerate value from partner certifications by tracking impact across business units. Key Responsibilities 1. Learning Analytics & Training Intelligence Collect, clean, and analyze large datasets related to training nominations, completions, skill development, deployment and track outcomes Build and maintain robust data pipelines for continuous tracking of analytics and digital learning initiatives Identify trends, gaps, and opportunities to improve the effectiveness and reach of training programs across technical and functional tracks 2. Dashboarding & Reporting Design and maintain interactive dashboards using Power BI , or Excel to visualize learning KPIs, training impact, and business outcomes Deliver monthly and quarterly insights to leadership for capability development planning Automate reporting processes to reduce manual intervention and improve data accuracy 3. External & Mandatory Training Support Track progress, assessments, and attendance for external training programs Maintain compliance reports for mandatory training completion Update LMS with training update and course updates / uploads 4. Partner Certification Insights Manage analytics and reporting for strategic certifications and other partner-led programs Track certification adoption, completion rates, and alignment with client-readiness objectives Work closely with external partners and internal stakeholders to monitor program performance Support strategic upskilling initiatives by delivering insights that inform talent deployment, pipeline readiness, and ROI on learning investments 5. Ad-hoc Analysis & Stakeholder Engagement Partner with CD SPOCs and business leads to develop custom reports and training impact analyses Translate data into clear visual stories that support business decisions and leadership updates Conduct exploratory analysis to answer business questions and contribute to strategic workforce planning Required Skills & Competencies 3+ years of prudent experience in Advanced Excel and working knowledge of Power BI , or similar BI tools Strong understanding of data visualization principles Ability to synthesize large datasets into clear, concise insights and recommendations Familiarity with Learning Management Systems (LMS) and training data architecture is a plus Experience working with cross-functional teams and managing external certification partnerships Excellent communication and stakeholder management skillsEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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