Posted 19 May, 2026
Loss Control Intake Specialist
Davies
Pune
Full Time
Reference: 317_664807_509774
The Administrative Assistant is responsible for the accurate and timely processing of inspection orders for multiple clients across several systems. This role manages a highvolume workload, supporting 23 clients while coordinating inspection orders through three different ordering platforms. The position requires strict adherence to documented stepbystep procedures, exceptional accuracy, and consistent performance in a deadlinedriven environment.
Manage inspection orders for 23 individual clients across three separate systems. Process inspection orders per month and 1000+ inspection orders on a bimonthly basis.
Maintain consistent organization of files, spreadsheets, and email records.
Communicate promptly with internal teams when clarification or correction is required.
Ensure all inspection orders are completed within expected turnaround times.
Follow structured, clientspecific stepbystep ordering guides to ensure compliance and accuracy.
Submit inspection orders using multiple ordering methods, including:
Email Importer Orders
- Attach required documentation accurately
- Submit orders to designated client email importer addressed
Bulk Order Processing
- Format spreadsheets to clientspecific requirements
- Upload/drop spreadsheets into the correct system without errors
Manual Order Entry
- Accurately enter insured and property information for individual inspection orders
Process inspection reorder requests received from the Client Service Coordinator (CSC):
- Review CSC instructions carefully
- Recorder only the inspections explicitly identified by the CSC
Performance Metrics & Expectations
Performance in this role will be evaluated based on the following measurable standards:
Accuracy Rate:
Accuracy Rate:
- Maintain little to no error rate in inspection orders.
- Orders must be entered accurately, including insured data, inspection type, client requirements, and attachments.
Quality Standards:
- Inspection orders should meet 100% client formatting and submission requirements.
- Minimal rework, corrections, or rejected orders due to administrative errors.
Volume Management:
- Successfully manage and process assigned order volume without backlog.
- Maintain consistent performance during highvolume periods.
Timeliness:
- Orders must be submitted within required servicelevel expectations.
- Reorder requests should be handled promptly once received from the CSC.
Process Adherence:
- Follow stepbystep ordering procedures without deviation.
- Consistent compliance with clientspecific processes and internal guidelines.
Reliability & Accountability:
- Demonstrate consistent attention to detail and dependability.
- Maintain organized records and documentation for auditing and tracking purposes.
- Exceptional attention to detail and accuracy
- Proven ability to handle highvolume administrative workloads
- Strong spreadsheet and data formatting skills
- Ability to follow detailed written procedures consistently
- Excellent organizational and timemanagement skills
- Comfortable working across multiple systems simultaneously
- Clear written and verbal communication skills
- Strong problemsolving skills related to data accuracy and order setup
