Senior Integration & Automation Engineer

About the role

The Senior Integration, API & Automation Engineer is a hands-on technical lead role responsible for shaping and executing Rubrik's enterprise API, integration, and AIdriven automation strategy.

Broadly, the role will focus on designing, building, and governing secure, scalable APIs and integrations between our core business platforms and thirdparty systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. In addition, this role will help us embed AI capabilities (LLMs, Claude, decisioning services, intelligent workflows) into APIs and business processes to improve reliability, productivity, and insight.

You will work closely with senior business stakeholders, application owners, security, data, and IT teams to define APIfirst, AIaware integration patterns and standards that deliver robust, secure, realtime and batch integrations using REST APIs, webhooks, messaging, filebased interfaces, and AI services.

This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for APIled connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.

What you'll do

• Own the API and integration architecture and strategy for assigned domains, defining APIled patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
• Design, build, and evolve RESTful APIs that expose welldesigned resources and operations to internal and external consumers, with clear contracts, documentation, and SLAs.
• Lead implementation of integrations between SaaS and onprem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, resilient, and observable.
• Create data integration strategies for high volumes of data in transit, optimizing for performance, reliability, and cost (e.g., streaming vs. batch, push vs. pull APIs, caching, backoff strategies).
• Define and enforce API governance, including:
• Provide technical leadership to integration and API engineers, including solutioning, design reviews, code reviews, and mentoring of junior and contract engineers.
• Implement and manage REST/SOAP APIs, webhooks, and messaging interfaces from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
• Architect robust data integrations for both realtime and scheduled (batch) workloads using APIs, messaging, sFTP, and filebased exchanges (JSON, XML, CSV), with welldefined contracts, SLAs, and monitoring.
• Define nonfunctional requirements (NFRs) and SLAs for APIs and integrations-availability, latency, throughput, error budgets, RTO/RPO-and ensure designs and implementations meet or exceed them.
• Drive observability and reliability for APIs and integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and postincident reviews.

AI & Intelligent Automation Responsibilities

• Identify and prioritize AI opportunities within API and integration flows (e.g., data enrichment, anomaly detection, routing, summarization, classification, intent extraction).
• Define safe and governed AI usage within APIs and integrations, including:
• Clear input/output contracts for AI services
• Guardrails (prompt design, validation, constraints)
• Handling of sensitive data (PII/financial/HR data) in prompts and responses
• Monitoring for model performance and drift in production.
• Integrate with AI platforms and services (internal or external), including model APIs, vector stores, and feature stores, using strong API design and security practices.

Stakeholder, Security, and Platform Responsibilities

• Partner with security, compliance, and audit teams to ensure integrations, APIs, and AI services meet security, privacy, and regulatory requirements (e.g., SOXsensitive data flows, access control, encryption, audit trails).
• Lead technical discovery and solution design for new API, integration, and AIautomation initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into welldefined technical designs.
• Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
• Oversee CI/CD practices for APIs, integrations, and AI services, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
• Champion reuse and standardization by building and curating shared assets such as:
• Generic APIs (e.g., email, JIRA, logging, AI utility services)
• Common connectors and API client libraries
• Templates and integration catalogs
  and ensuring they are adopted broadly.
• Participate in and improve KTLO/oncall rotations for critical APIs, integrations, and AI services, using incident data to drive structural improvements, technical debt reduction, and increased reliability.
• Communicate clearly with technical and nontechnical audiences, producing architecture diagrams, decision records, and documentation that make complex API, integration, and AI solutions easy to understand, operate, and evolve.

Experience you'll need

• Education & Experience

  • Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • 10+ years of overall software/integration engineering experience, with 8+ years focused on API and enterprise integrations.
  • 4+ years in a senior/lead/architect capacity, owning API and integration designs, patterns, and technical decisions for complex crosssystem and enterprise application solutions.
  • Experience designing and delivering AIenabled features or workflows as part of production systems (e.g., integrating with LLM or ML APIs, AIbased decisioning, or intelligent automation).

Technical Skills - API Engineering

• Deep expertise in RESTful API design and implementation, including:
• Resource modeling, URI design, and standard HTTP methods
• APIfirst/contractfirst design (RAML/OpenAPI)
• Pagination, filtering, sorting, and partial responses
• Versioning strategies (URL, header, content negotiation)
• Idempotency and robust error handling patterns.
• Strong experience building secure, resilient, and scalable APIs, including:
• API gateways (e.g., MuleSoft, Apigee, Kong, AWS API Gateway)
• Rate limiting, throttling, caching, and circuitbreaker patterns
• Timeout, retry, and backoff strategies.
• Solid understanding of webhooks and eventdriven APIs, including subscription management, signature validation, replay protection, and idempotent consumers.
• Hands-on experience with API client development and integration patterns (SDKs, servicetoservice communication, backendforfrontend, composite APIs).

Technical Skills - Integration & Platforms

• Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
• Solid understanding of SOAP services, messaging patterns (pub/sub, eventdriven integrations), and when to apply each.
• Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
• Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
• Experience designing and implementing secure integrations, including:
• OAuth 2.0/OpenID Connect
• API keys and mutual TLS
• Role/permission models and finegrained authorization
• Secrets management (e.g., HashiCorp Vault, cloud KMS).
• Handson experience with CI/CD pipelines and Gitbased workflows, including automated testing, static analysis, deployment automation, and environment configuration for API and integration services.
• Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
• Practical experience working with AI/ML or LLM APIs (e.g., OpenAI, Azure OpenAI, Vertex AI, Bedrock, or internal model APIs), including:
• Designing API requests and responses for AIbacked features
• Prompt engineering and response validation
• Handling rate limits, retries, timeouts, and partial failures within integration flows.
• Familiarity with eventdriven and streaming architectures (e.g., Kafka, EventBridge, Event Hubs) and how to combine them with AI services for near realtime decisioning and automation.

Soft Skills

• Proven ability to lead without direct authority, influencing crossfunctional teams and driving technical decisions through clarity and data rather than hierarchy.
• Strong architectural thinking and problemsolving skills, including the ability to decompose complex business processes into robust API, integration, and AIenabled designs.
• Excellent communication and documentation skills, comfortable presenting solutions and tradeoffs to engineers, managers, and senior business stakeholders.
• Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
• Bias toward automation, standardization, and continuous improvement, with a pragmatic approach to balancing speed, risk, and longterm maintainability.

Preferred Qualifications

• Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
• Experience designing and operating public or partner-facing APIs with clear productization (API lifecycle, developer experience, SLAs, and commercial considerations).
• Experience designing and operating integrations in regulated or securitysensitive environments (e.g., SOX, FedRAMP, customerfacing APIs) with a strong emphasis on auditability and change control.
• Experience with eventdriven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern API and integration architectures.
• Exposure to automation/workflow platforms (e.g., Zapier, Workato, lowcode tools) and how they complement enterprise integration layers and AIbased automation.
• Experience building and maintaining API and integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
• Experience with observability stacks (e.g., Datadog, Splunk, New Relic, OpenTelemetry) for monitoring APIs, integrations, and AI services in production.
• Familiarity with data and AI governance concepts (e.g., data classification, lineage, model governance, responsible AI practices) and how they apply within API, integration, and automation patterns.