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Posted 20 May, 2026

ServiceNow ITSM Developer

APN Consulting
Bengaluru,Karnataka,India Full Time
Reference: 365_463572_25-19845
APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title- ServiceNow ITSM Developer
Exp- 6-8year
Location- Bengaluru, Hyderabad, Kolkata ( 5 Days Onsite)

Job Summary:
  • We are seeking a skilled and experienced ServiceNow ITSM Developer to join our IT team. The ideal candidate will have hands-on experience in designing, developing, configuring, and customizing ServiceNow IT Service Management (ITSM) applications and modules. You will play a key role in enhancing our ServiceNow platform, optimizing service delivery, and supporting business requirements through automation and integration.
Key Responsibilities:
  • Design, develop, and implement solutions on the ServiceNow platform using best practices.
  • Customize and configure core ITSM modules such as Incident, Problem, Change, Request, Knowledge, and CMDB.
  • Create and maintain workflows, business rules, UI actions, client scripts, and scheduled jobs.
  • Develop integrations between ServiceNow and other systems using REST/SOAP APIs.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Support platform upgrades, patching, and performance tuning.
  • Ensure proper documentation, version control, and change management for all development efforts.
  • Troubleshoot issues and provide technical support for ServiceNow applications and modules.
  • Stay up-to-date with ServiceNow releases and evaluate new features for potential use.
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • Hands-on experience as a ServiceNow Developer, primarily focused on ITSM.
  • Strong understanding of ITIL principles and how they are implemented in ServiceNow.
  • Experience with scripting languages such as JavaScript and Glide.
  • Proficient in creating complex ServiceNow reports and dashboards.
  • Experience with integration using web services (REST, SOAP).
  • Strong analytical and problem-solving skills.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
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