Lead - Trade Finance (International Guarantees)

Responsible for handling guarantees and stand by letter of credit for European entities

Co-ordinate/work closely with the Middle office, Front office & Relationship managers (Onshore)

Be able to work closely with Back office team in meeting the client requirements / expectations

Knowledge on IMEX application would be an advantage.

Fully aware of the below trade cycle/flow of transactions, thus enabling/guiding the clients in handling TRADE Transactions

International and Domestic Guarantee & Stand by Letter of Credit (Text Vetting, Issuance, advising, amendment, Book off, Fees collection / remittances, Claim scrutiny, Queries Handling etc.,

1. Manage Text Vetting, Issuance, advising, amendment, Book off, Fees collection / remittances, Claim scrutiny, Queries Handling etc., for International, Domestic Guarantees & Stand by Letter of Credit

2. Well versed with URDG 758, ISP98

3. Workflow coordination, queue management & client communication

4. Maintaining the SLA’s as required by the Client on timeliness & quality.

5. Managing Escalation / clarifications (i.e. addressing technical queries, discrepancies within team and from client)

6. Maintain the book of operational procedures and Special practices updated

7. Reports & Training

a. Produce regularly reports on operational activities (quality and quantity) i.e. daily / weekly production reports, monthly KPI dashboards, etc.

b. Training the process and procedures and regular updates to team members

8. Managing the team shift schedule, team attendance, logistics on a daily basis.