Posted 20 May, 2026

Lead System Engineer-MS Teams

Societe Generale

India-Bangalore Full Time

Reference: 396_132173_260000JU

Key Responsibilities

Design & Architecture: Define and implement Teams solutions (Collaboration, Meetings, Teams Phone, Rooms) aligned with business needs.

Voice & Rooms: Manage Teams Phone (Direct Routing/Operator Connect), SBCs, dial plans, E911, and Teams Rooms standards.

Operations & Performance: Monitor service health, optimize QoS, troubleshoot end-to-end issues, and lead incident/problem management.

Automation: Develop PowerShell scripts for provisioning, Graph API, Power BI reporting, and policy management.

Projects: Lead migrations, integrations, and adoption initiatives.

Stakeholder Engagement: Produce HLD/LLD documentation, runbooks, and provide executive-level updates.

Required Skills & Experience

10 years in Unified Communications; 5 years with Microsoft Teams/Teams Room(MTR) at enterprise scale.

Expertise in:

Teams Admin Centre, Cisco MTR, Intune.

Teams Phone (Direct Routing/Operator Connect), SBCs (Oracle/AudioCodes/Ribbon), SIP trunking.

Teams Rooms deployment and management. (Cisco MTR)

Networking for real-time media (QoS, DSCP, firewall/NAT, Split Tunnelling).

PowerShell scripting and automation.

Strong documentation, ITIL process knowledge, and experience in large-scale migrations.

Preferred certifications: MS-700, MS-721, SBC vendor certs.

Desired Attributes

Customer-focused, collaborative leader.

Strong problem-solving and data-driven approach.

Excellent communication and stakeholder management.

Passion for automation and continuous improvement.