ServiceNow HRSD Developer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title- ServiceNow HRSD Developer
Location- Remote
Duration- Contract

Exert JOB SUMMARY:
The Sr. Developer - HRSD serves as the subject matter expert in ServiceNow HRSD platform, Service portal, integrations, reporting, as well as a champion of best practices. The incumbent has extensive knowledge and experience with application development lifecycle, as well as strong technical troubleshooting skill and communication skill.
Job Functions:

• Design, develop, and support ServiceNow HRSD solutions, Service portal, reporting, etc.
• Design, develop, and support integration between ServiceNow HRSD and other applications including customer's HR system.
• Provide consultation to customer users on technologies, data, and processes

Responsibilities:

• Serve as a key team member in ServiceNow HRSD support team
• Support ServiceNow HRSD modules including Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.
• Lead effective communication between technical teams and stakeholders
• Design, develop, troubleshoot, debug, and deploy technical solutions
• Manage break fixes, enhancement requests, projects, configuration, workflow management, release management, system outrage, system maintenance, testing, and etc.
• Remain current with industry trends in order to advise, advocate, and implement solutions

Qualifications Required:

• Bachelors/Master's degree in Computer Science, Information Systems, or Engineering
• At least 3+ years of experience in ServiceNow HRSD support, Enhancements and implementation
• Experience with at least one full cycle implementation of ServiceNow HRSD
• Excellent knowledge and experience in ServiceNow HRSD, Service portal, integration, reporting
• Excellent knowledge and experience in Javascript, Angular JS, HTML/CSS, etc.
• Proven ability to gather business requirements and translate them into functional and technical solutions
• Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks
• Proven ability to maintain focus and work effectively with multiple demands
• Excellent analytical and time management skills
• Excellent communication skills both verbal and written in English
• Strong stakeholder relationship building skills
• Strong project management skills

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.