Complete documentation within agreed timelines, ensuring quality meets client expectations. Gather internal and external feedback, use digital innovation in process documentation, and contribute to project management. Coordinate and support various project stages. Complete Lean Six Sigma training within a year and develop domain expertise through certifications and upskilling.
Minimum 2 years of experience in SOP/DTP and Process map creation.
A Documentation Specialist will create end to end documents, gather process information from clients, and create structured SOPs and process maps. They will maintain a documentation tracker for timely review and approval and store approved documents for the operations team.
