Director of Engineering

ABOUT THE ROLE

We're looking for a Director of Engineering to lead our Ongoing Monitoring technology teams. This group is at the heart of how we serve our members - building the systems that power Tide's fraud, risk, and AML operations. A Director of Engineering at Tide for Fraud, AML and Risk leads the strategic vision and development of AI/ML-driven detection systems. The role requires scaling machine learning models to analyze massive transaction volumes, overseeing model governance, and ensuring compliance with financial regulations. This is a role for someone who loves scaling technology and people. You'll partner with Product, Risk, and Operations leaders to shape the future of our Ongoing Monitoring platform.

• Owning the technology strategy and roadmap for Ongoing Monitoring (Fraud, Financial Risk, AML, AI workflows, tooling, and automation).
• Building autonomous, multi-agent workflows that automatically investigate alerts, query external data sources, chain complex reasoning steps, and make initial risk determinations.
• Developing detection systems to identify and block adversarial agentic behavior, such as automated bot swarms, deepfake-powered KYC bypasses, and algorithmic fraud loops.
• Ensuring all AI systems are auditable, explainable, and aligned with global anti-money laundering (AML) directives and data privacy standards.
• Leading and growing multiple engineering squads - building an inclusive, high-performance culture.
• Partnering with Product, Data, AI, Risk, and Ops to deliver tools that improve our predictive ML modelling and agentic AI capabilities.
• Championing automation, data-driven decision making, and AI/ML opportunities to reduce operational cost and friction.

WHAT WE ARE LOOKING FOR

• 18+ years of engineering experience with 7+ years in leadership roles (Director/Senior Director level).
• Machine Learning: Strong experience in supervised and unsupervised models, decision trees, neural networks, and Large Language Models (LLMs).
• Agent Frameworks: Hands-on experience with multi-agent orchestration frameworks (e.g., LangGraph, AutoGen) used to build self-correcting compliance workflows.
• Fintech Domain Knowledge: Deep understanding of fraud vectors (e.g., mule accounts, account takeovers, synthetic identity fraud) and AML typologies.
• Adversarial AI Security: Proven track record in detecting deepfakes, synthetic identities, and prompt injection attacks targeting financial systems.
• Risk/Scale: Minimum 7+ years building and deploying production-grade, risk-scoring environments at scale.
• Experience with fintech platforms - risk/compliance tooling (AML, Fraud, Financial Risk, SARs, KYX, agentic AI detections )
• Excellent people leadership skills - you know how to grow and inspire teams.
• Solid technical foundations: cloud-native architectures, microservices, event-driven systems, and data platforms (AWS or GCP).

WHAT YOU'LL GET IN RETURN

• Competitive Compensation - Competitive salary and share options
• Time Off - Generous annual leave on top of bank holidays.
• Parental Leave - Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance - Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover - Comprehensive accidental and life insurance protection.
• Mental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days - Paid days annually for volunteering or personal growth.
• Learning & Development - Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) - Work from abroad for up to 90 days annually.
• Home Office Setup - Contribution towards setting up your home office
• Laptop Ownership - Keep your old laptop and get a new one when it's time for a replacement.
• Snacks & Meals - Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

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