Posted 21 May, 2026

Specialist Implementation

Aditi Consulting

Maharashtra Full Time

Reference: 365_718667_22-02793

Job Description
Overview Customer Configuration Management serves as a focal point of contact to customer interface groups for parameter management support for customer implementations and conversions, problems/issues and questions. The team provides general support through research, analysis and resolution of internal and external customer issues pertaining to parameter set ups. Role • Provide end-to-end project execution throughout processing implementation projects • Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology • Guide customers through applicable Client processing rules, specification and documentation • Identify appropriate processing implementation support documentation (contracts, agreements, forms etc.…) to be provided by customers • Provide subject matter expertise on core applications and payment process • Identity process and efficiency gaps/improvements options • Adhere to various internal compliance and audit processes • Provide weekend pager support
Story Behind the Need – Business Group & Key Projects
Surrounding team & key projects Purpose/Size of this team Reason for the request Motivators for this need Increase Staff Need/ Replacement? Project?	Multiple internal teams (Implementation, Rewards, etc) Backfill Replacement
Typical Day in the Role
Hours/Shift worked Key tasks and rhythm Interaction with outside the team Interaction level with others (clients) Required to travel or work remotely (expenses required?)	Normal Business Hours Onboarding member banks Minimal Negligible NA
Compelling Story & Candidate Value Proposition
What makes this role interesting? Competitive market comparison Unique selling points Value added or experience gained	Understand in detail customer / transaction lifecycle Be a part of a unique industry and associated with one of the giants in the payments domain Exposure to interacting with multiple internal teams Realize the importance of effective customer onboarding, its impact and be the gate keeper for ensuring great customer experience
Candidate Requirements
Top 3 must-have HARD skills Depth of experience with each Stack-ranked	1	Understanding of Client's payment processing systems, formats and associated customer host interface testing services and principles
2	Understanding of the 4-party model and the full transaction lifecycle for Client brands
3	Good project management and time management skills
Top 3 must-have SOFT skills Depth of experience with each Stack-ranked	1
2
3
Years of experience required Key performance measurements Degrees or certifications required Disqualifiers	3-5 yrs of total exp & 2 yrs of relevant exp Accuracy / Turn Around Time

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