Telecaller / Client Outreach Executive

Location: Begur, Bengaluru (Onsite)
Department: Sales & Client Acquisition
Industry: Professional Services (Chartered Accountant Firm)
Experience: 0–2 Years
Compensation: ₹12,000 – ₹18,000 per month + Performance Incentives

The Telecaller / Client Outreach Executive plays a critical role in client acquisition and revenue support at Apnabusinez.com.
The position focuses on outbound client communication, lead qualification, follow-ups, and appointment coordination, ensuring a consistent and high-quality sales pipeline for CA and compliance services.

The role requires strong multilingual communication skills, discipline in data handling, and the ability to perform in a target-oriented, professional services environment.

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• Execute high-volume outbound calling (80–120 calls/day) to prospective and existing clients.
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• Clearly explain Apnabusinez.com services including GST, Income Tax, Business Registration, ROC, TDS, and Compliance.
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• Qualify leads using approved scripts, checklists, and eligibility criteria.
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• Ensure accurate and timely data entry in CRM systems and Google Sheets.
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• Schedule client appointments and coordinate seamless handover to Sales Executives.
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• Conduct structured follow-ups on pending leads and inquiries.
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• Maintain call quality, compliance, and professional communication standards.
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• Achieve assigned daily, weekly, and monthly lead generation targets.
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• Multilingual Communication (Kannada + Hindi mandatory; English preferred)
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• Telecalling & Client Engagement
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• Lead Qualification & Follow-ups
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• Basic Sales Orientation
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• CRM / MS Excel / Google Sheets
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• Time Management & Target Discipline
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• Professional Etiquette & Customer Handling
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• Minimum qualification: 12th Pass / Any Graduate\n
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• Experience in Telecalling / Telesales preferred (Freshers with strong communication may apply)
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• Comfortable with outbound calling and performance targets
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• Immediate joiners preferred
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• Fixed salary with structured performance-based incentives\n
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• Formal training on CA firm services and sales processes\n
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• Clear career progression to Senior Telecaller, Client Relationship Officer (CRO), or Sales Executive\n
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• Stable, process-driven work environment
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• Performance recognition and internal growth opportunities
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