Technology Lead ( Microsoft Dynamics 365)

We are looking for an experienced Technology Lead to lead the design, implementation, and optimization of solutions built on Microsoft Dynamics 365 and Power Platform . This role will focus on delivering scalable, secure, and high-performing business applications primarily using Dynamics 365 Sales Hub , Power Apps , and Dataverse , while ensuring alignment with organizational goals. Experience with other Dynamics 365 modules (Customer Service, Marketing & Field Service ) is a strong advantage.

Key Responsibilities:

Solution Architecture & Design

• Define and design end-to-end solutions leveraging Dynamics 365 and Power Platform.
• Create architectural diagrams, data models, and integration strategies aligned with best practices .
• Ensure solutions meet scalability, security, and compliance requirements.

Implementation & Rollout Support

• Lead technical design and configuration for Dynamics 365 Sales and Power Apps projects.
• Support global rollout initiatives , ensuring timely and quality delivery.
• Provide guidance and training to project teams and end-users for adoption.

Platform Management & Optimization

• Oversee the configuration and customization of Dynamics 365 entities , forms, workflows, and business rules.
• Optimize Power Apps (Canvas & Model-driven) and Power Automate flows for efficiency.
• Implement governance and security models for Power Platform and Dataverse.

Integration & Data Management

• Design and implement integrations using Azure services , Dataverse APIs , and connectors.
• Ensure data consistency , integrity, and compliance across systems.

Stakeholder Collaboration

• Work closely with business analysts, developers, and project managers to translate requirements into technical solutions.
• Conduct workshops and provide technical leadership to project teams.

Documentation & Reporting

• Maintain comprehensive documentation of solution architecture, configurations, and processes.
• Provide regular reports and insights on system performance and adoption metrics.

Skills:

• Strong expertise in Dynamics 365 Sales , Power Apps (Canvas & Model-driven), Power Automate, and Dataverse.
• Solid understanding of CRM processes and business workflows.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Effective communication and stakeholder management abilities.