Digital Delivery Coordinator - Marketing

Role Overview

The Digital Delivery Coordinator provides high-volume, cross-functional production support across all digital channels, including website, social media, email marketing, and advertising for the Global Infrastructure brands of Sidara (TYLin, Introba, and Landrum & Brown). This role ensures that requests are delivered with speed, accuracy, and adherence to established technical, design, and performance governance. You will be expected to coordinate and execute routine digital tactics independently with high accuracy.

Key Responsibilities

Web Production & Maintenance

• Execute high-volume webpage builds and content updates across three global brands using established CMS templates.
• Perform regular technical quality assurance (QA) audits, including link verification, image optimization, and mobile responsiveness checks.
• Support the Digital Infrastructure and Website Lead in the implementation of technical SEO updates, metadata tagging, and site architecture maintenance.

Social Media & Email Execution

• Schedule and deploy organic social media content across global handles using established scheduling tools.
• Format and crop digital graphics to meet specific channel requirements while maintaining brand consistency and guidelines.
• Build, test, and deploy email marketing campaigns, including list management, segment importing, and automation testing.

Digital Operations & Support

• Monitor the general Digital Marketing inbox, triaging and routing global requests through the established project management tool’s intake system.
• Adhere to strict Service Level Agreements (SLAs) to ensure global operational velocity and production reliability.
• Support the technical setup and tactical monitoring of digital advertising campaigns (LinkedIn, SEM, etc.) as directed by the Demand Generation and Performance Lead.
• Production Special Projects: Assist in the tactical execution and formatting of special digital initiatives as directed by functional leads, ensuring high-velocity delivery and adherence to established governance standards during peak periods.

Partnerships & Collaboration

• Work under the functional guidance of the Digital Infrastructure & Website Lead for all web-related tasks and the Demand Generation & Performance Lead for social/email/ad-related tasks.
• As needed, collaborate with the Digital User Experience Designer to ensure all production work aligns with established visual design systems and templates.

Qualifications

• Experience: 3–5 years of experience in digital production, content management, or a similar \"engine room\" environment.
• Technical Proficiency: Hands-on experience with enterprise CMS platforms, social media scheduling tools (e.g., Sprout Social), and email marketing software.
• Accuracy: Exceptional attention to detail with a \"get-it-done\" mindset focused on operational efficiency.
• Communication: Strong English communication skills to facilitate seamless collaboration across global time zones.

What Success Looks Like

• A significant increase in production capacity through high-velocity execution and adherence to \"Fast Lane\" workflows.
• 100% technical accuracy and brand consistency across all global digital updates.
• Seamless operational support that allows onshore leads to focus on high-level strategy and ROI.