Zonal Manager

Eligibility Criteria:

Two-Wheeler, Driving Licence & Laptop are Mandatory.

Profile Overview:

The Zonal Manager – Upselling Team will be responsible for leading the field-based sales team focused on approaching existing Petpooja clients. The goal is to generate revenue through value-added services (VAS) while strengthening client relationships. The AVP will strategize and implement plans to maximize sales from the current customer base, ensuring alignment with company objectives.

Roles & Responsibilities:

• Sales & Revenue Growth:

• Drive upselling and cross-selling strategies for existing Petpooja clients to increase revenue.
• Develop and execute sales plans to promote value-added services, ensuring business expansion.
• Analyze market trends and customer needs to optimize sales opportunities.

2. Leadership & Team Management:

• Lead and mentor the field-based sales team to achieve individual and collective targets.
• Conduct regular training and performance reviews to enhance team productivity.
• Foster a culture of ownership, motivation, and excellence within the team.

3.Client Relationship Management:

• Build strong relationships with restaurant owners to enhance customer loyalty and retention.
• Act as a trusted advisor, providing tailored solutions based on client requirements.
• Address client concerns and ensure a seamless experience with Petpooja’s VAS.

4.Strategy & Execution:

• Design and implement sales strategies to maximize conversions from existing clients.
• Work closely with marketing, product, and customer success teams to drive sales.
• Monitor and evaluate team performance, sales metrics, and client feedback to refine strategies.

5.Operational Excellence:

• Ensure sales operations align with company policies and CRM best practices.
• Track and report sales progress, forecasts, and key insights to the VP – Sales & Operations.
• Leverage technology and automation tools to enhance efficiency and effectiveness.

Skills & Qualifications:

• Experience: 7-10 years in field sales, upselling, client relationship management, and revenue generation.
• Leadership: Strong team management, mentorship, and motivational skills.
• Sales Acumen: Proven ability to drive sales from an existing client base with a consultative approach.
• Market Knowledge: Understanding of the restaurant technology sector and software solutions.
• Communication: Excellent verbal and written skills in English and regional languages.
• Problem-Solving: Ability to identify client pain points and present effective solutions.
• Tech Savvy: Familiarity with CRM tools and data-driven decision-making.

Additional Requirements:

• Bachelor's degree is preferred .
• Proficiency in using a laptop and CRM tools for reporting and analysis.
• Strong negotiation and persuasive skills.