Laundry Manager (Shipboard)
Job Description
Linen must be free of garbage and sorted by color.\nCheck finished product at the end of each cycle to ensure that the desired result is achieved. Enforce proper quality controls at each stage.\nInspect dryers on a daily basis to ensure that they are free of lint and that they are operating within the correct temperature range.\nCoordinates daily inspection to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature.\nSubmit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer.\nCoordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item).\nAll problem resolutions in the laundry must be directed to the Executive Housekeeper.\nOversees sorting and washing procedures.\nOversees timely distribution of all linen/laundered items for Front and Back of House areas this includes but is not limited too staterooms, crew cabins, Food & Beverage areas, Spa, Pool, Cruise Division etc.\nCo-ordinates washing schedules with the Cruise Division to ensure all costumes, etc required for theater/characters are laundered on time and to the required specifications.\nOversees the setting of formulas and cycles for types of linen and types of soil and partners with Ecolab representative to ensure machines are regularly calibrated and service appropriately.\nMake sure all workers keep areas and equipment clean, sanitized and organized.\nCoordinate all maintenance and repairs of machinery. Advises the Executive Housekeeper immediately of any malfunctions and/or laundry concerns.\nCompletes Crunchtime requisitions for all chemical supplies and understands the financial budget and work within these guidelines.
Advises the Assistant Executive Housekeeper for any non chemical supplies required for the laundry.\nLiases with the Senior Deck Supervisor to ensure all Top Suite items are returned to guests on time and with the utmost quality.\nCompletes quality control checks of Top Suite bed linens, towels and robes and liases with the Linen keeper and Senior Deck Supervisor to ensure the best quality items are available.\nReviews weekly with the Executive Housekeeper the sales and revenue generated in the laundry through guest and crew laundry,monitors and looks for opportunities to meet/exceed targets.\nReviews regularly with the Executive Housekeeper the financial budget to ensure the operation remains on plan for the month/year to meet targets.\nFully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction.\nOther duties may be assigned.\nUnderstand and can apply in work practices environmental policies and procedures concerning such functions as collection, sorting and disposal of solid wastes and use of chemicals associated with cleaning, dry cleaning and laundry operations.\nKnow and follow all SQM policies.\nAll shipboard employees must by physically able to participate in emergency life saving procedures and drills. Full use/range of motion of arm and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency requiring the lowering of a life boat.\n\nHiring Requirements:\nHigh school or equivalent. A minimum of three years of related experience and/or training in the laundry field; or equivalent combination of education and experience.\n\nLanguage Requirements:\nAbility to read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.\n\nPhysical Requirements:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl.\nThe employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.