Operations Team Lead

The PMS Operations lead is responsible for end-to-end operational management of Portfolio Management Services: Role includes all operational activities from onboarding, executions to closure, compliance with regulatory frameworks and high-quality client servicing. The role requires to effectively co-ordinate with investment teams, custodians, Fund accountant, compliance, and clients.

Primary responsibility (JD)

• Managed end-to-end client Lifecycle: AML/KYC, account setup, maintenance, and closures, ensuring full regulatory compliance.
• Ensure timely and accuracy of PMS operations: trade execution, settlement, reconciliation, Corporate action, Regulatory reporting.
• Manage Investor/distributor query resolution without any escalations.
• Manage fees/commission processes: management fee calculation (accruals/actuals), Commission computation and payouts.
• Coordination with custodians, Fund accountant, DP/brokers, to ensure seamless transaction processing and settlements.
• Lead audit and compliance: Lead all internal and external audit for PMS operations, co-ordinate with compliance, Participate in regulatory audits, Statutory audits.

Skill sets required

• 6+ years of PMS operations experience, including managing teams of 5–7 members and handling Ultra HNI clients/distributors
• End-to-end PMS operations expertise: trade execution, allocation, settlement, corporate actions, reconciliations, and regulatory/investor reporting
• Strong domain knowledge across mutual funds, equity, debt instruments, and DP operations (NSDL/CDSL) with clear operational understanding
• Proven experience in fee management: management fee accruals vs. actuals, distributor commissions, and payouts
• Hands-on experience coordinating with custodians, fund accountants, DPs, and brokers
• Ability to manage investor queries and engage effectively with Ultra HNI advisors/RMs
• Familiarity with PMS platforms such as Wealth Spectrum, BSE Star, etc.
• Good understanding of taxation and related operational implications
• Strong communication and problem-solving capabilities
• Experience in handling or leading PMS regulatory and external audits