Base24 EPS Support

We are looking for a BASE24 eps Application Support professional to provide L2/L3 support for critical payment systems, ensuring high availability, transaction stability, and card scheme compliance.

Experience - 4 to 14 Years

Location - PAN India

Key Responsibilities

• Provide L2/L3 production support for BASE24 eps applications and interfaces
• Monitor and troubleshoot authorization, switching, routing, and settlement issues
• Analyze transaction failures using logs, traces, and ISO 8583 messages
• Support Visa, Mastercard, Amex scheme mandates and certifications
• Manage incidents, changes, deployments, and production cutovers
• Coordinate with development, QA, infra, and external partners
• Maintain support documentation, SOPs, and runbooks
• Participate in 24x7 on call / shift support Required Skills & Experience
• 4+ years of BASE24 eps support experience
• Strong knowledge of AFT, OLF, ONL, TLF modules
• Good understanding of ISO 8583, EMV, issuer/acquirer flows
• Experience with Linux/Unix, MQ/XPNET, and log analysis
• Familiarity with card scheme operations and mandates
• Strong troubleshooting and communication skills