General Manager

We are looking for a leader who understands international shipping, port agency operations, client service delivery and hub-based support models. The right candidate is hands-on, structured, commercially aware and able to work closely with both local teams and international stakeholders.\n\nKey responsibilities\n\n- Lead and develop the India hub in Mumbai\n- Manage operational and financial services for the global maritime / port agency business\n- Ensure high-quality service delivery, performance reporting and cost control\n- Improve processes, systems and ways of working\n- Support client onboarding and implementation\n- Act as escalation point for operational and service issues\n- Build strong local teams and support a global service mindset\n\nWhat we are looking for\n\n- Senior management experience in maritime services, port agency, ship agency, marine logistics or a closely related sector\n- Strong understanding of port agency operations and international shipping services\n- Experience managing operational teams, hub operations or shared service delivery\n- Good financial and commercial understanding\n- Strong communication and stakeholder management skills\n- A hands-on, structured and results-driven approach\n\nPlease note: this is not a general operations role. Relevant experience in the maritime, port agency, ship agency or marine services industry is essential.\n\nInterested candidates are invited to apply or contact us for more information.