Posted 21 May, 2026
Delievry Manager - US/UK/Middle East Payroll
Tata Consultancy Services
Bengaluru, KA, IN
Full Time
Reference: a8861ed66c0b576f
Job Description
Delievry Manager - US/UK/Middle East Payroll Must-Have • Bachelor's degree in HR, Business Administration, or related field (or equivalent experience). • 15 years of experience with payroll systems, payroll processing, and/or HRIS platforms (ADP, Paychex, Deel, SAP, Workday, or similar preferred) • Experience with ADP Global View and Celegro • US / UK / Middle East payroll processing exposure • Global Payroll exp (UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC & ASEAN Regions) • Experience in overseeing a mid-size payroll operations, ensuring compliance with laws and regulations while managing a team to deliver accurate and timely payroll processing. • Payroll implementation exposure • Transition exposure • Excellent verbal and written communication skills; delivers engaging, informative, well thought out presentations • Analytical abilities, strong judgement and management skills, ability to work effectively with Business, HR and IT Leaders.
• Strong critical thinking skills Good-to-Have •Strong understanding of payroll laws, tax regulations, and compliance requirements SN Responsibility of / Expectations from the Role 1 Understanding the process, ensuring efficient incident resolution and maintaining customer satisfaction by monitoring performance, balancing workloads, acting as an escalation point, and fostering a positive customer service culture 2 Playing end to end QC roles and Training other members on end to end process controls 3 Serves as the primary liaison between the teams and the customers 4 Provides or resolves risks, issues and decisions escalated to their level 5 Preparation of monthly SLA metrics, dashboards and other required reporting
