Cluster head - academic operations (edtech)

Role and Responsibilities:
 To head the Project management & lead Governance for various clients/projects of multiple locations- Education Operations.
 To Oversee, regulate, and drive projects for planned outcomes and identified objectives.
 Direct process, roles, and successful service deliveries for new and existing projects
 Monitor project progress on regular intervals, view the feedback from stake holders, assess the impact and suggest measures for improvement.
 Provide support and suggestions to the project managers on a
collaborative approach for enhanced client satisfaction!
 University Relationship management through periodic task reviews and actionable.
 Initiatives for new revenue generation from existing client
 Ensure that the implementation process is carried out appropriately and every member involved in the process makes the needed contribution to the overall project delivery and completion.
 Regularly Collaborate, communicate, and share all information to the stakeholders and ensure support and suggestions.
Functional/Technical skills:
 Should have worked in a similar role as a Project Management Cluster head and lead the Governance for multi clients.
 Should be competent to Oversee, regulate and drive projects for planned outcomes and identified objectives.
 Should be able to direct process, roles, and successful deliveries for new and existing projects.
 Should carry the ability to govern projects/clients’ requirements with regular cadence, feedback, and engagements.
 Monitor project progress on regular intervals, view the feedback from stake holders, assess the impact and suggest measures for improvement.
 Good organizational skills with sound execution competencies, client
centricity with compliances on the SLA and process outline aligned to project outcomes.
 Provide support and suggestions to the projects on a collaborative approach for enhanced client satisfaction.