Posted 21 May, 2026
Application Support Lead Architect (COTS)
VARITE INDIA PRIVATE LIMITED
Bangalore, Karnataka, IN
Full Time
Reference: 26-30293-2522-2
Company Name: VARITE India Private Limited
About The Client:
An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.
About The Job:
Architectural Governance & Support Strategy
Experience:
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.
About The Job:
- As the Application Support Lead Architect, you will bridge the gap between high-level architectural design and day-to-day production stability for our enterprise Commercial Off-The-Shelf (COTS) application portfolio.
- You will not just manage incidents; you will own the architectural integrity, integration strategies, vendor governance, and long-term roadmap for our third-party software ecosystems.
- You will lead a team of senior engineers, collaborate deeply with infrastructure and security teams, and act as the primary technical liaison with software vendors to ensure minimal downtime and maximum operational efficiency.
Architectural Governance & Support Strategy
- Production Architecture Ownership: Maintain the end-to-end architectural blueprints of all COTS applications, focusing heavily on integration points (APIs, middleware, ETL pipelines).
- Modernization & Scaling: Assess existing COTS setups for technical debt, bottlenecks, and single points of failure. Design and execute strategies to migrate legacy configurations to modern infrastructure (Cloud/Hybrid).
- Disaster Recovery (DR) & High Availability (HA): Architect, validate, and optimize DR/HA strategies specifically tailored to vendor-locking constraints.
Operational Leadership & Vendor Management
- Vendor Engineering Liaison: Act as the escalation point for Tier 3/4 support. Drive vendor engineering teams to deliver patches, bug fixes, and long-term product roadmaps that align with enterprise needs.
- Incident & Problem Management: Lead root-cause analysis (RCA) for complex, cross-platform incidents where vendor code intersects with internal systems.
- SLA & KPI Management: Establish and monitor technical performance metrics, ensuring systems meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
Team Leadership & Mentorship
- Guide and mentor a team of support engineers and administrators, fostering an automation-first mindset (SRE principles applied to COTS software).
- Establish best practices for environment management, configuration management, and deployment pipelines.
Experience:
- Total Experience: 10 to 12+ years in IT, with at least 4+ years in a Lead Architect or Principal Support role focused on production environments.
- COTS Expertise: Proven track record of architecting, supporting, and upgrading major enterprise COTS platforms (e.g., SAP, Salesforce, Oracle Suite, Pega, Misys, Guidewire, or industry-specific core vendor systems).
- Integration Experience: Deep understanding of integrating vendor software with bespoke internal systems using ESBs, API Gateways, MQ, or Kafka.
Technical Skills:
- Infrastructure & Cloud: Strong experience with cloud platforms (AWS, Azure, or GCP) and how COTS applications behave in containerized or cloud-native environments.
- Database & Systems: Advanced troubleshooting skills in enterprise databases (Oracle, MS SQL, PostgreSQL) and OS levels (Linux/Windows Server).
- Observability: Expertise in setting up enterprise monitoring and APM tools (e.g., Dynatrace, Datadog, Splunk, AppDynamics) to map complex COTS dependencies.
- Scripting & Automation: Proficiency in PowerShell, Bash, Python, or Ansible to automate routine vendor maintenance tasks (log rotation, health checks, patch deployments).
Soft Skills:
- Vendor Diplomacy: Exceptional ability to negotiate with and hold software vendors accountable during high-pressure outages.
- Crisis Communication: Ability to translate complex architectural issues into business impact statements for C-suite stakeholders during critical incidents.
Preferred Qualifications:
- Certifications in Enterprise Architecture (e.g., TOGAF).
- Cloud Architecture certifications (AWS Certified Solutions Architect, Azure Solutions Architect, etc.).
- ITIL v4 Framework certification.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
