Posted 21 May, 2026
IT IS_Service Desk E2
NR Consulting - India
Chennai, Tamil Nadu, IN
Full Time
Reference: 26-01783-2220-1
Title: IT IS_Service Desk E2
Location: Chennai
Exp: 5-10 years
Job Description:
Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers needs, communicate clearly and concisely via e-mail have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 7 by365 availability is required. 24x7 shift model Good troubleshooting skills in Windows 10 OS, MS Office tools, Mail Client (Outlook), Printers and basic networking Requires experience with two or more of the following Windows based OSs and basics of UNIX or Linux operating systemPreferred Qualifications Bachelors degree required Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment Customer service, technical training and or industry standard certifications preferred Contact Center experience will be a plusEducation - Required Bachelors Masters degree in any streamKeywords Service Desk, Helpdesk, Technical support
Location: Chennai
Exp: 5-10 years
Job Description:
Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers needs, communicate clearly and concisely via e-mail have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 7 by365 availability is required. 24x7 shift model Good troubleshooting skills in Windows 10 OS, MS Office tools, Mail Client (Outlook), Printers and basic networking Requires experience with two or more of the following Windows based OSs and basics of UNIX or Linux operating systemPreferred Qualifications Bachelors degree required Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment Customer service, technical training and or industry standard certifications preferred Contact Center experience will be a plusEducation - Required Bachelors Masters degree in any streamKeywords Service Desk, Helpdesk, Technical support
