Sales manager

Job Title: Sales Manager

Location: Bangalore, Karnataka
Employment Type: Full-Time
Work Mode: On-site / Hybrid (as applicable)
Interview Type: 1–2 Rounds (Virtual/In-Person)

JOB SUMMARY

The Sales Manager is a results-driven professional responsible for leading the sales team, driving revenue growth, and expanding market presence. This role involves developing sales strategies, managing client relationships, achieving sales targets, and collaborating cross-functionally to ensure customer satisfaction and business success. The Sales Manager plays a key role in forecasting, performance tracking, and building a high-performing sales culture aligned with organizational goals.

KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

Sales Strategy & Execution

• Develop and implement effective sales strategies to achieve monthly, quarterly, and annual revenue targets.

• Identify new business opportunities, markets, and customer segments.

• Monitor market trends, competitor activities, and customer needs to adjust sales approaches.

Team Leadership & Management

• Lead, mentor, and motivate the sales team to achieve individual and team goals.

• Set clear performance expectations, conduct regular reviews, and provide coaching and feedback.

• Support recruitment, onboarding, and training of new sales team members.

Client Relationship Management

• Build and maintain strong, long-term relationships with key clients and stakeholders.

• Understand customer requirements and propose tailored solutions to meet business needs.

• Handle escalations and ensure timely resolution of client concerns.

Business Development

• Drive lead generation, pipeline management, and conversion through structured sales processes.

• Collaborate with marketing and product teams to align sales initiatives with campaigns and offerings.

• Prepare and deliver sales presentations, proposals, and negotiations.

Performance Tracking & Reporting

• Track sales metrics, prepare forecasts, and analyze performance data.

• Provide regular reports on sales activities, pipeline status, and revenue projections to management.

• Ensure accurate documentation and CRM updates.

Collaboration & Communication

• Work closely with internal teams including marketing, finance, operations, and customer support.

• Ensure smooth handover from sales to delivery/operations teams for customer onboarding.

KEY SUCCESS FACTORS

• Strong understanding of sales principles, business development, and customer engagement.

• Proven ability to lead teams and drive performance in a competitive environment.

• Excellent communication, negotiation, and presentation skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Ability to manage multiple priorities and work in a fast-paced environment.

• High level of professionalism, integrity, and customer-centric mindset.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Management, or a related field (MBA preferred).

• 5+ years of experience in sales, with 2+ years in a managerial or leadership role.

• Experience in B2B/B2C sales (industry-specific experience is a plus).

• Proficiency in CRM tools, MS Office, and sales reporting systems.

• Willingness to travel within Bangalore or other regions as required.