Posted 22 May, 2026
Technical Support Consultant (AEP)
VARITE INDIA PRIVATE LIMITED
Noida, Uttar Pradesh, IN
Full Time
Reference: 26-30464-2522-2
Company Name: VARITE India Private Limited
About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
Essential Job Functions:
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
Essential Job Functions:
- Provide technical support via telephone and email, thoroughly logging all interactions in respective support cases.
- Work night shifts without rotations, with a 9-hour shift ranging from 8 PM to 7 AM IST.
- Participate in weekend or holiday coverage on a rotational basis with the team.
- Validate and report customer-submitted product bug reports with precision.
- Educate customers on the use of Digital Marketing products.
- Handle projects expertly and within stated timelines.
- Fully own cases and contribute to the success of global teams.
- Identify trends and potential issues, communicating them promptly to affected parties.
- Support sustainable and scalable software solutions for Adobe’s largest customers.
- Maintain accurate and complete product documentation.
- Treat each case as an opportunity to delight customers, despite factors outside the consultant’s control (such as product limitations or dependencies on third parties).
- Assist in special projects and other duties as assigned.
- Must have good written and communication skills.
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Deep knowledge and understanding of:
- HTML
- JavaScript
- Perl
- Web 2.0
- Web Services
-
Knowledge of:
- Internet/Digital Marketing concepts
- Mobile technologies
- DTM
- Tag Management
-
Experience with:
- SQL
- Database management
-
Experience with:
- Data insertion and reporting APIs
- SOAP
- REST
- PHP
- Knowledge of mobile and video programming solutions.
- Experience with Tag Management tools.
-
Desirable experience with Adobe solutions such as:
- Adobe Experience Platform (AEP)
- Adobe Analytics
- Adobe Target
- Adobe Audience Manager
- Other web analytics and optimization tools within or outside Adobe Marketing Cloud
- Demonstrable ability to diagnose and fix complex analytics implementation issues.
-
Practical understanding of:
- JQuery
- Angular JS
- JavaScript frameworks
- Working knowledge of API (Application Programming Interface).
- Ability to identify, research, and quantify business problems using statistical analysis on large datasets.
-
Evidence of leading multi-platform Adobe solutions as:
- Product Owner
- Technical Client Service Lead
- Solution Consultant
-
Adobe Experience Cloud certifications are desirable:
- Adobe Campaign
- Adobe Experience Platform
- Adobe Target
- Adobe Analytics
-
General knowledge of working with:
- Google technologies
- Tealium
- Salesforce
- Pega
-
Some experience in:
- Digital Marketing
- CRO (Conversion Rate Optimization)
- Digital Analytics
- Decisioning
- Campaign Planning
- Creative disciplines
- UX disciplines
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
