Technical Project Manager

Title: Technical Project Manager

Experience: 10+ years

Work Location: Kochi

Notice Period: Immediate to 30 Days Max only

Job Description:

Technical Project Manager is responsible planning, executing, monitoring & controlling, and closing CSI internal, departmental, and customer facing projects with new and existing customers with the overall accountability for the success for projects assigned. Typically manages multiple, unique, complex, cross-functional, and/or larger-scoped projects. Assigned projects tend to require more proactive, higher-touch, engagement with internal and external stakeholders, including senior leadership.

Initiation

Drives effective hand over from project sponsor

Executes kick-off meeting

Planning

Reviews standard project plan and refines as required for each project base on complexity factors and impacts as identified by the team

Ensures all team members are assigned to required project roles

Reviews project plan highlights and team with the customer

Discusses critical project success factors with the customer

Execution

Establishes initial project setup

Regularly engages and communicates with project teams to ensure project is progressing as planned

Proactively identifies and manages key project issues & risks

Monitorzing & Controlling

Regularly reviews project plan and other available information to gauge project status.

Regularly reviews time reporting to ensure actual work is in line with planned work.

Executes regular internal and external project status meetings.

Provides regular written project status updates.

Performs proactive and disciplined escalations of issues and risks that may put the project in jeopardy status.

Closing (completion and closure)

Executes post project review meeting to identify lessons learned.

Executes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the project.

Other

Proactively engages and contributed to building and continually improving methodologies, processes, and documentation.

Assesses internal processes or procedures to improve the efficiency, costs, and profitability of CSI project management.

Mentors Project Manager and provides resources as needed.

Serves as back-up to department manager as needed.

Performs other duties as needed.