Benefits Specialist

Benefits Specialist

Job Requirements*

We are looking for a Global / U.S. Benefits Sr Associate to oversee the end-to-end

administration, governance, compliance, vendor management, analytics, and

employee support for employee benefits programs. This role ensures accurate

benefits delivery, regulatory compliance, effective vendor partnerships, seamless

system integrations, and high-quality employee experience across U.S. and global

populations.

The role partners closely with HR, Payroll, Finance, Legal, vendors, brokers, AskHR,

and Communications teams to manage both strategic and operational aspects of

benefits.

Key

Responsibilities*

Benefits Strategy & Governance

• Define and maintain benefits philosophy, guiding principles, and

strategy aligned with total rewards and business objectives

• Design and govern benefits, wellness, retirement, and leave programs for

U.S. and global populations

• Create, manage, and update benefits policies and plan documentation

Vendor & Broker Management

• Lead selection, RFPs, renewals, and ongoing management of benefits

vendors and brokers

• Negotiate contracts, pricing, and service-level agreements (SLAs)

• Monitor vendor performance and provide scorecard inputs

• Maintain working relationships with key vendors (medical, retirement,

wellness, leave, EAP, benefits administration platforms)

Benefits Operations & Administration

• Oversee enrollment, eligibility, and benefits administration processes

• Maintain and govern plan documents, SPDs, and vendor documentation

• Administer retirement, pension, and savings plans (401k, DCPP, SERP, DB

plans)

• Manage funding activities including HSA, pension, trust, and retirement

plan contributions

• Support leave and disability programs (STD, LTD, family/medical, ADA) and

return-to-work tracking

Benefits Data Management & System Interfaces

• Partner with HRIS and Payroll teams to manage benefits data integrity

across systems

• Maintain and monitor interfaces with vendors (Empyrean, Vanguard,

SunLife, Unum, HSA Bank, etc.)

• Review payroll pre-checks and manage vendor/interface error resolution

• Ensure system access, data accuracy, privacy, and operational efficiency

Compliance, Audits & Reporting

• Ensure compliance with U.S. and global regulations (ACA, ERISA, SECURE

Act, tax and pension regulations)

• File required reports, disclosures, and regulatory submissions (PBGC,

PBGF, PCORI, etc.)

• Conduct audits (401k, eligibility, accumulator, payroll, non-discrimination

testing)

• Support corrective actions resulting from audit findings and compliance

reviews

Benefits Analytics & Cost Monitoring

• Perform monthly, quarterly, and annual reconciliations (Health Trust,

HSA/FSA/HRA, pensions)

• Produce analytics and reports for Finance, Accounting, Tax, and leadership

stakeholders

• Monitor benefits costs, funding accuracy, and financial exposure

Communication & Education

• Develop and execute benefits communication strategies for employees

and HRBPs

• Create benefits guides, FAQs, newsletters, campaigns, and web content

• Lead Open Enrollment communications, webinars, and new hire

orientation sessions

• Partner with internal Communications teams and external vendors for

effective messaging

• Promote benefits literacy, engagement, and wellness participation

AskHR Case Management – Second Line Support

• Provide advanced support for complex benefits inquiries (medical,

pharmacy, dental, vision, life, COBRA, retiree benefits, retirement)

• Handle demographic corrections, dependent verification, appeals,

coverage gaps, and claims escalations

• Support life events including employee/retiree death process

• Maintain and update AskHR knowledge base, learning materials, and SOPs

Wellness & Engagement Programs

• Partner with wellness vendors to deliver biometric screenings, challenges,

and incentive programs

• Analyze wellness participation data and manage eligibility files

• Coordinate wellness communications and engagement initiatives

SOP Creation & Continuous Improvement

• Create, update, and obtain approvals for Standard Operating Procedures

(SOPs)

• Drive operational consistency and continuous process improvement

• Support change management for benefits programs, vendors, and systems