| Job Summary |
This Control-M Administrator job description outlines the key responsibilities, qualifications, and skills required for a professional to manage and maintain an organization's Control-M environment.
A Control-M Administrator is responsible for the daily operation, maintenance, and support of the BMC Control-M Workload Automation suite. This includes ensuring the smooth scheduling and execution of batch jobs, proactive monitoring, troubleshooting issues, and implementing changes and enhancements to the Control-M environment. The ideal candidate will possess a strong understanding of IT operations, scheduling concepts, and excellent problem-solving skills.
Key Responsibilities
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Administration and Configuration:
- Install, configure, and maintain Control-M components (e.g., Control-M/Enterprise Manager, Control-M/Server, Control-M/Agents, Application Integrator, etc.).
- Manage and administer Control-M security, including user accounts, roles, and permissions.
- Perform regular health checks and performance tuning of the Control-M environment.
- Implement and manage Control-M High Availability and Disaster Recovery solutions.
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Job Scheduling and Management:
- Design, develop, and implement complex batch schedules and workflows using Control-M.
- Monitor job execution, identify failures, and troubleshoot issues to ensure timely completion of critical processes.
- Modify, test, and promote Control-M definitions (jobs, folders, calendars, etc.) across different environments (dev, test, prod).
- Provide support to application teams for their scheduling requirements.
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Troubleshooting and Support:
- Act as a subject matter expert for Control-M-related issues, providing 2nd and 3rd-level support.
- Diagnose and resolve issues related to job failures, Control-M component malfunctions, and connectivity problems.
- Collaborate with other IT teams (e.g., OS, network, database, application teams) to resolve complex issues.
- Participate in on-call rotation for off-hours support as required.
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Maintenance and Optimization:
- Apply patches, upgrades, and fixes to Control-M components.
- Develop and maintain documentation for Control-M configurations, procedures, and best practices.
- Identify opportunities for automation and optimization within the Control-M environment.
- Perform regular clean-up and archiving of Control-M logs and historical data.
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Reporting and Compliance:
- Generate reports on job statistics, schedules, and system performance.
- Ensure compliance with internal policies and external regulations related to job scheduling and data processing.
Qualifications
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Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
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Experience:
- Minimum of 3-5 years of hands-on experience as a Control-M Administrator in a production environment.
- Experience with Control-M version 9.x or higher is preferred.
- Proven experience in designing, implementing, and supporting complex Control-M solutions.
Required Skills
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Technical Skills:
- In-depth knowledge of BMC Control-M Workload Automation suite, including Control-M/Enterprise Manager, Control-M/Server, Control-M/Agents (Windows, Unix/Linux), Control-M/Application Integrator, and other add-ons.
- Proficiency in scripting languages (e.g., Shell scripting, PowerShell, Python) for automation and customization.
- Strong understanding of operating systems (Windows, various Unix/Linux distributions).
- Familiarity with database concepts (e.g., Oracle, SQL Server) as they relate to Control-M.
- Knowledge of network protocols and troubleshooting.
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Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
Desired (Plus) Skills
- Experience with other scheduling tools or automation platforms.
- Knowledge of ITIL principles and practices.
- Experience in cloud environments (AWS, Azure, GCP).
- Familiarity with DevOps and CI/CD pipelines.
- Relevant Control-M certifications.
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