Salesforce Solution Architect

Anaplan is looking for a Salesforce Solution Architect, to join our Information Technology team, who will support our AMER, EMEA and APAC region as well as support run the business activities globally.

As a part of Go-to market IT team, you will be working very closely with stakeholders from various functions like Sales Operations, Marketing Operations, Customer Care and Customer Success. You will also support day to day tasks around Salesforce & other integrating tools when it comes to supporting the business.

What you'll do

GTM Systems & Solution Design ( Lead to Cash Architecture)

• Translate business needs into scalable system designs across the GTM stack
• Establish design principles, guardrails, and scalable patterns across systems
• Own solution architecture across:
  • Salesforce Sales Cloud
  • CPQ (product catalog, pricing, bundling)
  • Customer Success (e.g., Gainsight)
  • Marketing automation (e.g., Marketo, leandata,Outreach,LinkedInNavigator)
  • Integrations with ERP/Billing systems

• Drive process standardization and simplification across tools
• Anticipate downstream impact across systems before implementation
• Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
• Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
• Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
• Lead requirements gathering, process mapping, and gap analysis
• Convert business problems into:
• Clear user stories
• Functional & technical specifications
• Challenge stakeholders to refine unclear or suboptimal requirements
• Hands on Salesforce objects, flows, validation rules, layouts
• CPQ configuration (products, pricing rules, discounting, bundles)
• Basic Lightning components (LWC exposure preferred, not heavy dev)
• Reports, dashboards, and data models
• Troubleshoot issues across systems and integrations
• Coordinate cross-functional stakeholders for UAT execution
• Defect tracking and prioritization
• Business validation and signoffs
• Drive release readiness, rollout, and adoption

Operational Excellence & Continuous Improvement

• Own intake and prioritization framework for GTM enhancements
• Improve:
• Data quality
• Process compliance
• System adoption

What you bring

• 6-10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
• Proven experience owning end-to-end Lead-to-Cash lifecycle
• Ability to operate as:
• Strategic thinker (architect mindset) AND
• Hands-on executor (configuration + testing)
• Strong experience in UAT planning, execution, and release governance
• Deep understanding of:
• CPQ complexity (pricing rules, bundles, approvals)
• Sales processes (pipeline, forecasting, deal desk)
• Pricing & packaging strategies
• Customer lifecycle (acquire expand renew)

• Familiarity with:
• Gainsight (or CS platforms)
• Marketo (or marketing automation)
• Experience with tools like:
• LinkedIn Sales Navigator
• ZoomInfo
• Exposure to AI/automation in GTM systems is a strong plus