ProVal Technologies is a master managed services provider (MSP). Our forte is managed services, and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms.

The company is driven by our core values (reflected by our name) and provides an excellent learning platform and career path to its employees. A culture driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success.

Key Responsibilities:

Project Coordination & Delivery Support

Assist sales team with project scoping by consulting and coordinating with technical

experts.

Assign projects based on bandwidth, availability and scheduling

Coordinate multiple concurrent client projects from kickoff through completion

Track project milestones, deliverables, dependencies, and risks

Ensure internal teams understand responsibilities, timelines, and expectations

Proactively follow up to keep work moving and commitments on track

Support team with scheduling, logistics, and task tracking

Present management with project reports on a regular cadence, identifying risk areas and

opportunities

Client Communication & Expectation Management

Serve as a coordination point of contact for clients during active projects

Schedule and organize project meetings, check-ins-, and working sessions

Help communicate scope, timelines, and next steps clearly to clients

Support consistent, professional status updates and documentation

Serve as an escalation point for clients

Operational & Documentation Support

Maintain project plans, task lists, and status updates

Capture meeting notes, action items, and follow-ups

Assist with Statements of Work (SOW) coordination, change tracking, and project

documentation

Help standardize project coordination templates, workflows, and best practices.

Cross Functional- Enablement

Work closely with consultants, engineers, and leadership across service lines

Identify risks, bottlenecks, or misalignment early and escalate appropriately

Help bridge communication between technical and non-technical stakeholders

Support capacity awareness and prioritization across multiple projects.

WHAT WE'RE LOOKING FOR

Required Skills & Experience

2-5 years of experience in a project coordinator, project assistant, operations, or

professional services role within a Saas or Technology Services environment

Exceptional organizational and time management- skills

Strong written and verbal communication skills

Comfort managing multiple priorities in a fast paced, -client facing- environment

High attention to detail and strong follow-through

Experience using project management and collaboration tools

Helpful but Not Required

Experience working in a consulting, MSP, or technology services environment

Exposure to technical or IT related- projects

Familiarity with SOWs, project scoping, or professional services delivery

WHY THIS ROLE AT PROVAL

• You'll have clear ownership over keeping projects organized and delivered
• You'll work closely with experienced consultants and technical leaders
• The role offers growth toward formal project management or delivery leadership
• Your impact will be visible across customer satisfaction and internal efficiencyAzure AD Hybrid