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Posted 23 May, 2026

Service Now developer

NR Consulting
Hyderabad,Telangana Full Time
Reference: 365_463738_26-02620

Title: Service Now developer
Location: Hyderabad
Exp: 10 years

Job Description:

Own the ServiceNow platform architecture across ITSM| ITOM| CMDB| ITAM| Virtual Agent| and Automation. Define and drive the ServiceNow roadmap aligned to global manufacturing and infrastructure strategies. Architect ITOM solutions including Discovery| Service Mapping| Event Management| and Health dashboards. Establish CMDB governance| CI lifecycle management| data model standards| and reconciliation strategies. Design and oversee global consolidation initiatives (e.g.| regional instance harmonization| standard workflows). Lead architecture for integrations with infrastructure| endpoint| monitoring| cloud| and security platforms. Enable automation-first operations using Flow Designer| IntegrationHub| orchestration| and remediation workflows. Guide adoption of AI GenAI capabilities (Now Assist| Virtual Agent| predictive insights| auto-remediation). Ensure platform compliance with security| audit| and regulatory standards. Provide architectural oversight for upgrades| performance optimization| and technical debt reduction. Act as a trusted advisor to CIOs| VPs| Directors| and senior delivery leadership.MustHave SkillsStrong hands on experience as a ServiceNow Architect or Lead in large| complex environments. Deep expertise in ITSM and ITOM| especially Discovery| CMDB| Service Mapping| and Event Management. Strong understanding of ServiceNow data model| scripting| workflows| and platform governance. Experience integrating ServiceNow with endpoint tools| monitoring platforms| cloud| security| and enterprise systems. Proven experience with automation| self-heal| and proactive operations models. Familiarity with AI-enabled ServiceNow capabilities (Now Assist| Virtual Agent| analytics). Ability to translate business and operational goals into scalable technical designs.

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